Online security and data quiz answers Flashcards
What does IoT stand for?
a) Internet of Things
b) Internet or Technology
c) Internet or Transport
d) Internal Training
A - the Internet of Things refers to everyday electronics that wouldn’t have been connected before, now being connected. Examples include toasters, boilers, door locks and cars.
Why would IoT technologies likely be targets for hackers?
A they often hold pieces of information about their customers
b IoT devices are not usually as secure as devices created by tech companies
c they are impossible to protect from hackers
d they are new technologies and are yet to be perfected
a) A & B only
b) B & C only
c) A, B & D only
d) C & D only
C - IoT devices are yet to be perfected and this means there may be gaps in their security. It doesn’t mean they are impossible to protect though.
- Which of the following is not a form of cyber crime?
a) Ransomware
b) Malware
c) Pirating CDs
d) Phishing
C - Whilst downloading music illegally is a criminal offence, the act of copying CDs is not a cyber crime.
- Which of the following might be considered a safe password?
a) Password1
b) Labrador
c) duck1234
d) F5!Rd?@5sH
D - Although complicated, a combination of uppercase, lowercase, numbers and symbols makes for a harder to guess password. Simple words, memorable dates and pets’ names should be avoided.
- The General Data Protection Regulation protects?
a) Your customers
b) Your profits
c) Your investors
d) Your employee retention
A - GDPR is all about protecting your customers’ data
- What is the purpose of a Cookie Policy?
A it means your business is compliant with the EU Cookie Directive
B you are telling customers what cookies are being used for when they visit a website
C it is increased text on a website
d it is a step towards being GDPR compliant
a) A & B only
b) B, C & D only
c) A, B & C only
d) A, B & D only
D - Although a Cookie Policy does mean more text on a website, it is a necessity and is not the reason why websites use them.
- Considering GDPR, which of the following statements would be allowed when asking customers if they wish to receive communication from a business?
a) Please check the box if you don’t wish to receive emails from us
b) We send emails out to customers by default. Please check the box if you also wish to receive adverts by post
c) Please check the box if you wish to receive emails from us
d) If you do not wish to receive emails from us, please uncheck the box below
C – advertising from businesses must be opt-in, not opt-out.
- Which of the following parts of a customer encounter must consider the use of customer data?
A email marketing
B Live Chats
C Contact Forms
D Payment Gateways
a) A, B, C & D
b) A & B only
c) B, C & D only
d) A, C & D only
A - all of these encounters involve data of some description, so protecting this data must be a priority for business.