On test

Question 1

What does the RESPECTFUL model stand for?

Answer 1

Religion/spirituality
Economic/social class
Sexual orientation and gender identity/gender expression
Personal style/education 
Ethnic/racial identity 
Chronical/lifespan status and challenges
Trauma/crisis
Family background and history
Unique physical characteristics
Location of residence/language differences

Question 2

Danso Chart: (6)

Answer 2

ASASCH
Cultural awareness
Cultural sensitivity
Cultural appropriateness
Cultural safety
Cultural competence 
Cultural humility

Question 3

What is Cultural awareness

Answer 3

Someone’s cultural awareness is their understanding of the differences between themselves and people from other countries or other backgrounds

Question 4

What is Cultural sensitivity

Answer 4

• Ability to embrace cultural differences

Acknowledge that someone’s group membership does not determine individual behaviours

Question 5

What is Cultural appropriateness

Answer 5

• ensure services reflect local traditions and suit cultural context
  Acknowledge minorities historical experiences of oppression

Question 6

What is Cultural safety

Answer 6

• Clients feel comfortable in environment
  
  • Treat people with dignity and respect
  • Validate and include indigenous epistemologies in working relationships
  • Empower clients by including them
    Embrace differences

Question 7

What is Cultural competence

Answer 7

Develop one’s awareness of cultural values/beliefs/biases

Question 8

What is Cultural humility 3

Answer 8

• Understand self and other
  
  • Recognize ones cultural misconceptions
  • Challenge power differentials in working relationships and organizations
    Develop an attitude of not knowing and learn from the client

Question 9

Cultural Humility 3 Principles to follow:

Answer 9

1. Committing one’s self to an ONGOING process of compassionate SELF AWARENESS and INQUIRY, supported by a community of trusted and cognitively diverse COLLEGUES
   
   2. Being OPEN AND TEACHABLE, striving to see cultures as our clients see them, rather than as we have come to know or define them
2. Continually considering the SOCIAL SYSTEMS.- and their attendant assignations of POWER AND PRIVILEGE - that have helped SHAPE REALITY as both we and our clients experience it.

Question 10

What are the 4 attending behaviours?

Answer 10

Visual/eye contact
Vocal qualities
Verbal tracking
Body language

Question 11

The iceberg of what you see from the client: (4)

Answer 11

1. Behaviours (tip of iceberg) - observation / attending / explore coping skills
   
   2. Thoughts - paraphrasing
   3. Emotions/feelings - reflecting
2. Meaning - belief / values

Question 12

What are the three types of empathetic feedback?

Answer 12

Negative
Positive
Corrective

Question 13

What is positive feedback?

Answer 13

Helps clients discover their strengths, assets, capacities and resources

Question 14

When might it be necessary to give negative feedback?

Answer 14

• When client is unwilling to hear corrective feedback

In cases of abusive behaviour, negative feedback including the negative consequences the client’s actions can bring

Question 15

When/how to use corrective feedback?

Answer 15

• Balance of negative feedback and positive suggests for the future
  Focus on behaviours that may be hurting the client or hindering their growth

Question 16

How to conduct a five-stage counselling session using only Listening Skills:

Answer 16

ESGRA

1. Empathetic Relationship (initiate session: rapport & structuring)
2. Story and Strengths (gathering the data: drawing out stories/concerns) 
3. Goals (mutual goal setting: what does the client want to happen?)
4. Restory (explore and create: exploring alternatives, confronting incongruities and conflict, restorying).  5. Action (terminating: generalizing and acting on new stories, eg. Homework/relapse prevention)

Question 17

What was the name of the holocaust survivor’s therapy?

Answer 17

Logotherapy

Question 18

Three ways to discover meaning as per logotherapy (victor frankl)?

Answer 18

1. Creativity (creating work or accomplishing a task)
   
   2. Experiences (appreciation and gratitude. Fully experiencing something or loving someone)
2. Change of attitudes (by adopting a certain attitude toward inevitable suffering).

Question 19

Limits of Confidentiality: (5)

Answer 19

HSGEN

1. Harm and/or risk present 
- To child/self/others
2. Subpoena 
3. Government Reporting 
4. Emergency Situations 5. Need to Know eg. Team/supervisor

Question 20

Basic Listening Sequence

Answer 20

1. Open questions - begin the session
   
   2. Closed questions - diagnosis and clarification
   3. Encouragers - evoke details throughout
   4. Paraphrase - reflects essence of client talk
   5. Reflection of feeling - examines key emotions
   6. Summary - reviews and closes interviews
      (attending/observation skills underlie the process)

Question 21

What does name it to tame it mean?

Answer 21

By simply recognizing and naming your emotion, we are able to more clearly understand our experience, and see ourselves as separate from our emotions.

Question 22

What does failure to treat refer to?

Answer 22

When a service professional takes the improper steps to helping a client, and risks further harm.