Officer performance lecture

Question 1

what is the decision criteria for officers

Answer 1

time compression
rapidly unfolding
high consequence events

Question 2

what are the 3 critical environments

Answer 2

criterion - understand the challenges officers will face in real life
training - reverse engineer from criterion to make sure it meets the demands
learning

Question 3

what are the ingredients in the triangle diagram for an ideal officer from top to bottom

Answer 3

heuristic model
rapid cognition
goal focus
cue recognition
visuomotor control
attentional control
emotional regulation

Question 4

what is the heuristic model

Answer 4

schemas
- mental shortcuts (like pre planned motor mvmts)
- comes from experiences
- understand significance of things
- can lead to wrong conclusion if there is no further analysis

Question 5

what is recognition primed decision making

Answer 5

not waiting for all the info to unfold before they make decisions
- take the first solution to meet the demands of the environment
- not the best or optimal decision

Question 6

what is goal focussed training

Answer 6

moving away from technique
- bad transfer of skills into real world
focus on goals of actions

Question 7

what is cue recognition

Answer 7

pick up on cues in the environment to stay ahead of the action-reaction curve

Question 8

what is the difference in visuomotor control (directing vision) between tactical and patrol officers

Answer 8

tactical know where to put their attention
- areas of the scene where threats could occur

Question 9

what is top down attentional control

Answer 9

know where to attend to in the situation (selective attention)
- can gait out unimportant into and hunt for relevant info

Question 10

what is the attentional control of great decision makers

Answer 10

they know which quadrant of attention they are in and which one they need to be in for great performance
- internal
- external
- broad
- narrow

Question 11

what is the eye tracking pattern of expert officers

Answer 11

1. face
2. hands
3. environment
4. hands

Question 12

what is the eye tracking pattern of novice officers

Answer 12

1. face
2. hands
3. environment
4. face

Question 13

what is the best way of emotional regulation to regulate autonomic arousal

Answer 13

breathing control
- cyclic sigh (two inhales and one big exhales)
- best type of breathing to bring physiology back to optimal state

Question 14

what is the catastrophe model of stress arousal and performance (inverted U principle)

Answer 14

low arousal = low performance
medium arousal = high performance
too high arousal = low performance
- when humans are in life or death, there is an immediate drop in performance

Question 15

what is the relationship between stress arousal and learning

Answer 15

no/low stress = minimal learning
moderate stress = optimal learning need contextual pressure on officers for optimal learning
high stress = impaired learning

Question 16

what are the 2 systems involved in decision making

Answer 16

system 1 = subconscious
system 2 = conscious

Question 17

what is the difference between the subconscious and conscious decision making systems

Answer 17

subconscious
- automatic, implicit, fast, intuitive, reflexive
- takes the first, not best, solution
conscious
- slower, critical, analytical, logical
- consequential decision making

Question 18

are we in system 1, 2, or both during decision making

Answer 18

always use both systems all the time
system 2 allows us to do the harder things
can over ride each other and work together
system 1 is in charge to optimal decision making in time compressed situations

Question 19

what is hebbs rule - long term potentiation

Answer 19

responses are due to long term potentiation of previous responses
training is so important to prevent long term potentiation of bad responses