oefententamen 11 t/m 20 Flashcards
What does the iceberg approach state?
There are 2 elements of the organization: the formal organization (observable) and the informal organization (not easily observable)
A good knowledge about both elements is needed for successful strategy implementation.
What is the purpose of stream analysis?
To identify behavioral, technological, and structural interventions for an OD program, scheduled with specific start and end times
A chart is made to visualize interventions and their relationships over time.
What does the chart in stream analysis show?
Interventions plotted over time with arrows indicating relationships between them
This helps track progress and visualize the situation.
What is the Johari Window model used for?
Identifying interpersonal communication style and can be used to help participants understand their effect on others (disclosure) and how their behavior comes across to others (feedback).
It helps participants understand their effect on others (disclosure) and how their behavior is perceived (feedback).
What are job demands and job resources in the Job Demands-Resources model?
Job demands include mental, emotional, and physical aspects; job resources include support, autonomy, and feedback
Job demands lead to more strain, while job resources lead to more motivation.
What impact do job demands and resources have on organizational outcomes?
Motivation is positively related to performance and well-being; strain is negatively related to these outcomes
This relationship influences overall organizational effectiveness.
What is the Ability-Motivation-Opportunity (AMO) Framework?
A framework that helps organizations design HR practices to boost productivity, innovation, and competitive advantage
It emphasizes the importance of individual excellence.
What is Maslow’s hierarchy of needs?
A motivational theory comprising five levels of needs: physiological, safety, love/belonging, esteem, and self-actualization
Each level must be satisfied before moving to the next.
What does Alderfer’s ERG theory stand for?
Existence, Relatedness, and Growth
It condenses Maslow’s five needs into three categories.
What does McClelland’s Achievement Motivation Theory focus on?
The need for achievement, affiliation, and power
It emphasizes how these needs influence motivation and behavior.
What is Herzberg’s two-factor theory?
A theory that distinguishes between motivators (intrinsic factors) and hygiene factors (extrinsic factors)
Motivators lead to job satisfaction, while hygiene factors prevent dissatisfaction.
What are Herzberg’s motivators?
Achievement, recognition, nature of work and growth
What are Herzberg’s hygiene factors?
Working condition, fair salary, security and employment
Create a framework of the theories of motivation.
Maslow’s Hierarchy, Alderfer’s ERG, Herzberg’s Two Factor, McClelland’s Achievement Theory
These theories interrelate by addressing different aspects of human motivation.
What is employee empowerment?
the process of giving employees and work group members the ability to make decisions about their work, being held accountable for the outcomes of their decisions, accepting responsibility for the outcomes of their decisions, and solving problems on their own.
