occupation - theories

Question 1

Drew and Heritage (92)

Answer 1

• identified the key differnce between everyday conversation and workplace talk e.g. goal orientated speech and turn-taking rules and restrictions

Question 2

Drew and Heritage (93)

Answer 2

• inferential frameworks = members of a discourse community share implicit ways of thinking, behaving and communicating
• constraints on language use are dictated by workplace hierarchies

Question 3

Herbert and Straight

Answer 3

• in the workplace compliments flow downwards, from higher status to lower status workers

Question 4

Holmes and Marra

Answer 4

• women use just as much humour as men in the workplace; citing the same reasons for their humour
• women are more likely however to encourage supportive and collaborative humour

Question 5

Hornyak

Answer 5

• the shift form work talk to personal talk is initiated by the highest ranking person in the room

Question 6

Giles

Answer 6

• accommodation theory = the idea that people have different levels of formality of language at their disposal and will converge or diverge their language depending on their situation

Question 7

Janet Holmes

Answer 7

• women managers are more likely to negotiate consensus of an idea of plan, compared to men who will press through their agendas

Question 8

Swales

Answer 8

• professional discourse communities occur due to the professional lexis used to maximise efficiency in the workplace

Question 9

Koester

Answer 9

• phatic talk is important for increasing productivity in the workplace by establishing positive interpersonal relationships and building solidarity between workers

Question 10

Porter

Answer 10

• workplaces or professions with increasingly complex bureaucratic or technical procedures are more likely to develop stronger and more restricted discourse communities