occupation Flashcards

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1
Q

what is the name of Howard Giles’ theory

A

accommodation theory

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2
Q

when was Howard Giles’ theory

A

1973

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3
Q

why may we accommodate our language to someone else’s - Howard Giles

A

to improve conversation and understanding

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4
Q

what is the concept of accommodating our language - Howard Giles

A

making our language resemble their to language to their audience’s

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5
Q

name of making our language like someone else’s - Howard Giles

A

convergence

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6
Q

what is the process of dissimilating our language from someone else called - Howard Giles

A

divergence

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7
Q

what was Goffman’s study called

A

face theory

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8
Q

when was Goffman’s study conducted

A

1967

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9
Q

what type of conversations did Goffman study

A

face to face

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10
Q

what is face - Goffman

A

how we perceive ourselves or other

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11
Q

what other theory could you link with Goffman’s face theory

A

politeness theory

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12
Q

which linguists created the politeness theory

A

Brown and Levinson

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13
Q

when was Brown and Levinson ‘s study

A

1987

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14
Q

what is Brown and Levinson’s concept of politeness theory

A

protecting the feelings of those we are talking to

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15
Q

what must we avoid when talking to people - Brown and Levinson

A

showing the wrong status or relationship

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16
Q

true or false we must respect face - Brown and Levinson

A

true

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17
Q

what do conversations we are unhappy with do your face

A

they threaten our face

18
Q

what should we avoid in language - Brown and Levinson

A

face threatening acts

19
Q

what is positive face - Brown and Levinson

A

how we see ourselves

20
Q

what is negative face - Brown and Levinson

A

our right to do things

21
Q

which linguists created the IRF structures

A

Sinclair and Coulthard

22
Q

when was Sinclair and Coulthard’s study

A

1975

23
Q

what does the IRF structure stand for - Sinclair and Coulthard

A

initiation - response - feedback

24
Q

what environment and interactions did Sinclair and Coulthard study

A

schools and teacher - pupil exchanges

25
Q

what does the IRF structure provide - Sinclair and Coulthard

A

a pattern of language between between pupil and teacher

26
Q

what did Drew and Heritage assess

A

workplace talk

27
Q

what is a name work talk at work - Drew and Heritage

A

institutional talk

28
Q

hen did Drew and Heritage’s study take place

A

1992

29
Q

what is the purpose of institutional talk - Drew and Heritage

A

goal orientated

30
Q

true or false constraints our placed on what is allowed to say at work - Drew and Heritage

A

true

31
Q

which is more stable ordinary conversations or institutional talk - Drew and Heritage

A

ordinary conversations

32
Q

name four features of institutional talk - Drew and Heritage

A

turn taking
structure
asymmetry
specific lexical choices

33
Q

who analysed small talk at work

A

Talbot

34
Q

who analysed small talk at work

A

Talbot

35
Q

why may employees employ small talk at work - Talbot

A

to reach goals like time off

36
Q

do managers use small talk - Talbot

A

yes to get employees on side

37
Q

name a workplace where employees are trained to employ small talk - Talbot

A

call centres

38
Q

who licences small talk - Talbot

A

bosses and those in charge

39
Q

when was Koester’s study

A

2004

40
Q

what did Koester analyse

A

relational talk

41
Q

what did Koester find

A

specific language is used within occupational dialect

42
Q

two features of Koester’s language at work

A

specialist lexis
semantic fields