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Contemporary Management Concept > OCB/CWB > Flashcards

OCB/CWB Flashcards

1
Q

OCB def

A

Organisational citizenship behaviours

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2
Q

OCB 7 dimensions

A
  1. Altruism/helping others
  2. Organisational compliance
  3. Sportsmanship
  4. Organisational loyalty
  5. Individual initiative
  6. Civic virtue
  7. Self development
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3
Q

CWB def

A

Counterproductive Work Behaviours

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Contemporary Management Concept (4 decks)

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