Change management Flashcards
Lewin
Managing change :
Unfreezing
Change
Refreezing
Kotter
Leading change
1. Create a sens of urgency
2. Create guiding coalition
3. Developing a change vision
4. Communicating the vision for buy-in
5. Empowering broad-based action
6. Generating short-term wins
7. Never letting up
8. Incorporating changes into culture
Reservoirs of resistance to change
- Uncertainti
- Threatened self-interests
- Different perceptions
- Feeling lost
Overcome ressistance to change
- Participation
- Education and communication
- Facilitation
- Force - field analysis (pour ou contre)
Overcome ressistance to change
- Participation
- Education and communication
- Facilitation
- Force - field analysis (pour ou contre)
Overcome ressistance to change
- Participation
- Education and communication
- Facilitation
- Force - field analysis (pour ou contre)
Revolutionary change
= discontinuous renewal : radical, a revolution
For org that need to overcome rigidity, that have competitive/regulatory pressure
Revolutionary change strategy
disruptive innovation, creative destruction, radical, break with status quo
Evolutionary change
= continuous renewal : gradual
For org where strategic changes lies on learning, that have a power too dispersed for a revolutionary change
Evolutionary change strategy
organic adaptation, learning, moderate change, gradual
Organisational development def
effort planned by the organisation to make it more effective
Innovation def
managed effort of an org to develop new products or services or new uses for existingproducts or services
Innovation 6 forms
Radical = new products remplaces an existing one
Incemental = new products modifies an existing 1
Technical = change in the products or processes it goes through
Managerial = change in the mana process in an org
Product = change of characteritic of product or creation of new ones
Processes = change in the way the product is manufactured…
