Observational Techniques C290

Question 1

______ are made based on what you see and hear, and what can be verified objectively by others.

Answer 1

Observations

Question 2

______ is making a broad generalization about an individual or groups of people.

Answer 2

Stereotypes

Question 3

_______ A judgment or opinion formed before facts are known, usually involving negative or unfavorable thoughts about groups of people. This unjustified or incorrect attitude towards an individual is based solely on the individual’s membership in a social group.

Answer 3

Prejudice

Question 4

Action based on prejudiced thought.

Answer 4

Discrimination

Question 5

When observing a vehicle, what are some of the common factors to look for?

Answer 5

Inconsistencies in the condition of the vehicle and the weather, lack of personalization; personalization that doesn’t match the driver, and modifications.

Question 6

Name 5 deceptive behaviors.

Answer 6

• Selective memory
• Non-answers
• Tendency to qualify
  answers
  Indignation and hostility
• Answering question with a question

Question 7

To effectively target, an officer must do what three things?

Answer 7

Review threat assessments for his or her port; become familiar with the recent smuggling trends; and become familiar with the current concealment methods.

Question 8

What should you look for when observing a traveler’s luggage?

Answer 8

Does it match the traveler and his or her purpose of travel; and does it match any recent smuggling trends?

Question 9

What should you look for when observing a traveler’s clothing?

Answer 9

Is it appropriate for the climate?
Is it meant to be a distraction?
Is it consistent with reason for travel?
Is it consistent with recent smuggling trends?

Question 10

When requesting documents from a traveler, what should you look for as a traveler hands them to you?

Answer 10

Sweating or shaking hands