Interviewing in Law Enforcement C280 Flashcards

1
Q

What are some key characteristics of building rapport?

A
  • Professionalism
  • Appropriate greetings
  • Cultural awareness
  • Identify common ground
  • Use of body language
  • Indicate active listening
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2
Q

Examples of direct questions are:

A
  • Answered with one or two-word responses.
  • Used to confirm facts.
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3
Q

Examples of open-ended questions are:

A
  • Require a longer explanation.
  • Are used to probe for more information and reveal nervous and deceptive behavior.
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4
Q

What is an important part in facilitating unscripted conversations?

A

Logical follow-up questions

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5
Q

What is Course of Action?

A

Assess the interview to determine whether or not the facts warrant elevating to the next step of the progressive examination.

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6
Q

What are the 4 steps of proper questioning?

A
  • Asking questions
  • Logical follow-up questions
  • Listening and observing
  • Determining next course of action
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