Objections Flashcards
“I already have a home inspector.”
Great, I understand—and I respect that you likely have a few inspectors that you count on—I’d like to be yet another resource for you. At some point, you may need another inspector.
So you know exactly what to expect, I’d like to SHOW you what we do, and I want to offer a FREE inspection. You can use on a current buyer, or on a listing or your own home even—I’d like to audition for you.
Do you see an opportunity where I could show you an inspection in the next 2 weeks?
“We only use authorized home inspectors from our preferred list.”
I understand– I’m glad you have some vetted partners, do you know who I can contact in your office to qualify for that list?
“I heard your price was really high—you should think about lowering it.”
“I’m sorry you feel it is high- we are competitively priced in the area—we are not the cheapest, but we are also not the most expensive.
Also, we provide a high level of values and features which help you in your business, and which help your client learn and live with their home— (from onsite reports, to 360 tours, to repair estimates, $1M E&O, to several very convenient ways to book with us, including online booking.)
However—I understand that value is important to you –and I don’t want price to stand in the way of showing you the value we provide, so I want to offer a FREE inspection. You can use on a current buyer, or on a listing or your own home even.
Do you see an opportunity where I could show you an inspection in the next 2 weeks?”
“I am used to 2 hours onsite inspections. You just take too long.”
Ok – I understand—what timeframe are you accustomed to?
My 3-hour inspection can actually save you time and close the deal faster. By reviewing the entire report on-site with the client, you don’t have to wait days for the report, and questions around it. You can walk right out the door and move to negotiation and closing. And your clients can even select to get local estimates on the repairs delivered in 24 hours, helping you move to closing even better.
Can I show you another inspection and highlight some of these features with you?
“We had a bad experience with Pillar To Post in the past here”
I’m sorry to hear that – what was the issue?
Well—the way that we do this now is ______.
I’d love an opportunity to show you the value we provide to you and your clients, so I want to offer a FREE inspection. You can use on a current buyer, or on a listing or your own home even.
Do you see an opportunity where I could show you an inspection in the next 2 weeks?