OBHR 401 DAY 4 Flashcards
What is organizational work look like in cost minimization?
Jobs are narrowly defined
What is organizational work look like in high commitment
Jobs broadly defined
Employee relation + cost minimization
Little participation, no formal grievance mechanism
Employee relation + High commitment
High employee participation, dispute resolution, share information.
Staffing/ Supervision + cost minimization
Low skill, intense monitoring
Staffing/Supervision + high commitment
skilled workers + self-managed
Training + cost minimization
limited training
Training + high commitment
extensive general training
Compensation + cost minimization
limited benefits, relatively low wages, incentive based
Compensation + high commitment
- more extensive benefits, high wages, salaried + stock ownership
What is differentiation?
Uniqueness perceived by customer + industry-wide focus
What is overall-cost leadership?
Low cost-position + industry wide
Focused differentiation
uniqueness + particular segment
focused cost leadership
low-cost position + particular segment
What are the dominant approaches?
Cost leadership + cost minimization
High commitment + Differentiation