Nursing and Health Information: Literacy

Question 1

An overarching term used today to describe the application of information and communications technologies in the health sector.

Answer 1

eHealth

Question 2

Encompasses a whole range of purposes from purely administrative through to health care delivery.

Answer 2

eHealth

Question 3

Within the ___ ___ setting, eHealth refers to electronic patient administration systems; laboratory and radiology information systems; electronic messaging systems; and, telemedicine – teleconsults, telepathology, and teledermatology.

Answer 3

hospital care

Question 4

Within the ___ ___ setting, examples include teleconsults and remote vital signs monitoring systems used for diabetes medicine, asthma monitoring and home dialysis systems

Answer 4

home care

Question 5

Within the ___ ___ setting, eHealth can refer to the use of computer systems by general practitioners and pharmacists for patient management, medical records and electronic prescribing.

Answer 5

primary care

Question 6

Allows the sharing of necessary information between care providers across medical disciplines and institution.

Answer 6

Electronic health record

Question 7

Electronically generated and transmitted prescriptions.

Answer 7

ePrescriptions

Question 8

The ability to work independently & collaboratively to responsibly, appropriately and effectively use technology tools to access, manage, integrate, evaluate, create and communicate information.

Answer 8

Digital literacy

Question 9

Set of abilities allowing consumers, patients and nurses to recognize when information is needed and to locate, evaluate and use that information appropriately.

Answer 9

Information literacy

Question 10

This ability includes performing bibliographic retrieval and retrieving and evaluating information from Internet sources.

Answer 10

Information literacy

Question 11

Reflection, critical thinking and problem-solving skills are a part of ___ ___ and may or may not involve the use of computers.

Answer 11

Information literacy

Question 12

People who are ___ ___ are able to access information about their health, their environment, their education and work, empowering them to make critical decisions about their lives.

Answer 12

information literate

Question 13

Ability to access, understand, evaluate and communicate information as a way to promote, maintain and improve health in a variety of settings across the life span.

Answer 13

Health literacy

Question 14

Ability to understand and act on basic health information and services needed to make appropriate health decisions.

Answer 14

Health literacy

Question 15

The 6 benefits of adequate health literacy:

Answer 15

1) Increases patient safety
2) Improves outcomes
3) Helps people understand what they have to do
4) Saves time and money
5) Reaches more people
6) Increases engagement

Question 16

Measures where the eye is focused or the motion of the eye as a user looks at a webpage. This data shows what areas of a webpage are grabbing a user’s attention and what areas the user is ignoring. It can help us understand both how users read and search for information online.

Answer 16

Eye tracking

Question 17

Strategy used by health care professionals to provide information to patients with limited literacy skills.

Answer 17

Creating simple content that won’t overwhelm readers with too many words.

Question 18

Always aim for health content that is:

Answer 18

Brief and to the point

Actionable and engaging

Question 19

Content that focuses on health behaviour: tell users what you want them to do and give them steps to do it.

Answer 19

Actionable content

Question 20

Presenting content in a way that motivates patients to take action. Examples of engaging content include:

Interactive tools
Checklists
Conversation tools

Answer 20

Engaging

Question 21

Even health content written in plain language can look ___ if there’s too much text in a paragraph or not enough space on the page.

Answer 21

overwhelming

Question 22

Include menus, tabs, headers, breadcrumbs, sitemaps, and “Back” or “Next” buttons.

Answer 22

Navigation / content oraganization

Question 23

Ask me three promotes these three simple but, essential questions that patients are encouraged to ask their healthcare provider:

Answer 23

1) What is my main problem
2) What do I need to do?
3) Why is it important for me to do this?

Question 24

Missed appointments, not writing down instructions, not taking medications, and incomplete forms.

“I forgot my glasses can you read this for me” or “I got confused about my medication”.

Answer 24

Clues of low health literacy (health literacy strategy 1/7)

Question 25

Models and visuals instead of written words.

Answer 25

Using audio & visual aids (health literacy strategy 2/7)

Question 26

Showing someone how to do something.

Answer 26

Using demonstration (health literacy strategy 3/7)

Question 27

Circling key points on a brochure.

Answer 27

Highlighting any take-home points (health literacy strategy 4/7)

Question 28

Avoiding acronyms and jargon.
Conveying the most important concepts first.
Speak slowly.

Answer 28

Using plain language (health literacy strategy 5/7)

Question 29

“What will you tell your friend or family member about this visit”?

Answer 29

Teaching back and encourage patient partnerships (health literacy strategy 6/7)

Question 30

Encouraging patients to self-manage and actively participate in care.
Encouraging family support
Connecting patients with website resources, health education, and other community-based resources.

Answer 30

Encouraging a support network (health literacy strategy 7/7)

Question 31

The regulatory body for nursing in Ontario.

Answer 31

The College of Nurses of Ontario (CNO)

Question 32

Accountable for public protection by ensuring that nurses in Ontario practice safely, competently, and ethically.

Answer 32

The College of Nurses of Ontario (CNO)

Question 33

Fulfills its mandate through a variety of regulatory activities,
including the following:
■	 registration
■	 maintaining \_\_\_ of nursing practice and education
■	 \_\_\_ nursing standards
■	 conducting continuing \_\_\_ reviews
■	 establishing \_\_\_ required for nursing
practice

Answer 33

The College of Nurses Ontario (CNO)

standards

enforcing

competence

competencies

Question 34

The foundation for nursing practice.

Answer 34

Entry-to-practice competencies

Question 35

Guide the assessment of nurses’ continuing

competence for maintaining registration with CNO.

Answer 35

The competencies

Question 36

Through government legislation (Nursing Act, 1991 and Regulated Health Professions Act, 1991), CNO is mandated by the public to promote and ensure safe, competent and
ethical nursing in Ontario.

Answer 36

Protection of the public (one of the reasons the competencies for RPN practice at entry level are established)

Question 37

The competencies assist RPNs in understanding entry-level practice expectations and ongoing applications within their
professional roles.

Answer 37

Practice reference (one of the reasons the competencies for RPN practice at entry level are established)

Question 38

The competencies are used by CNO in evaluating practical nursing education programs to ensure that the curriculum prepares graduates to successfully achieve professional practice standards before entering practice.

Answer 38

Approval of nursing education programs (one of the reasons the competencies for RPN practice at entry level are established)

Question 39

CNO uses the competencies to inform its decisions about registration eligibility.

Answer 39

Registration and membership requirements (one of the reasons the competencies for RPN practice at entry level are established)

Question 40

The legal definition of nursing practice included in the Nursing Act, 1991 establishes the basis for the scope of practice in
which any nurse may engage. The competencies are the expectations for RPNs upon their entry to practice in Ontario, and are used as a reference when evaluating the RPNs’ standard of care.

Answer 40

Legal reference (one of the reasons the competencies for RPN practice at entry level are established)

Question 41

The competencies inform the public, employers and other health care providers about RPN practice, and assist with accurate expectations for RPN practice at entry-level.

Answer 41

Public information (one of the reasons the competencies for RPN practice at entry level are established)

Question 42

In accordance with CNO’s Quality Assurance Program, the competencies are used by nurses annually when self-assessing their nursing practice and developing Their professional learning goals.

Answer 42

Continuing competence (one of the reasons the competencies for RPN practice at entry level are established)

Question 43

Entry-to-practice competencies for RPNs were first published by CNO in 1999. Since then, CNO has regularly reviewed and ___ the competencies to ensure they remain relevant with current practices.

Answer 43

revised