No.4 Flashcards
Project quality
Project quality is the ability of the project to satisfy the needs for which it was undertaken (includes the management of the project as well as the product of the project)
The ability of the project to define and implement the means by which it will create and verify products that are fit for purpose
Quality assurance
Quality assurance is the prices of auditing the quality requirements and the results of quality control measurements to ensure appropriate quality standards and operational definitions are used
Quality planning
Quality planning is the process of identifying quality requirements and or standard for the the project and product and documenting how the project will demonstrate compliance
Quality control
Quality control is the process of monitoring and recording results of executing the quality activities to asses performance and recommend necessary changes
Customer quality expectations
Statement about the quality expected from the project product, captures in the project product description - should cover
Key quality requirements
Standard and processes that need to be applied
Any measurements that may be useful to measure conformance to quality requirements
Acceptance criteria
Acceptance criteria is a prioritised list of criteria had the project product must meet before the customer will accept it
Project product description
Project product description is a special type of product description use to gain agreement from the user on the projects scope and requirements, to define the customer quality expectations and to define the acceptance criteria for the project
Quality management structure
Quality management structure is a strategy defining the quality techniques and standards to be applied and the various responsibilities for achieving the required quality levels during a project
Quality components
Quality criteria - what spec and measurements
Tolerances - what is acceptable level of quality
Quality methods - type of method used to verify the quality or functionality of the product
Quality skills required - indication of skills required to undertake the quality method
Quality responsibilities- defining producer, reviewer and approver of the product
Quality register
A register containing summary details of all planned and completed quality activities
Quality record
A quality record provides evidence that the planned activities have been carried out a
Acceptance records
Acceptance describes the ultimate approval of the projects product by the customer of the project
Final acceptance typically takes place as project close out
In process methods
Methods used to ensure that quality is build into the products as they are developed eg calibrated process controls, piloting, workshops, surveys
Appraisal methods
Methods used to assess finished products or completeness and fitness for purpose.
Two types exist: Testing (objective measure) Quality inspection (subjective measure)
Risk
A risk is an uncertain event or set of events that, should it occur, will have an effect on the achievement of project objectives
Risk management
Risk management is the systematic application of procedures to the tasks of identifying, assessing and controlling risks.
Risk register
The risk Register provides a record of identified risks relating to the project, including their status and history
Typical actions of identifying risks
Capture identifying threats and opportunities (risk register)
Prepare early warning indicators
Understand stakeholders view on the specific risks captured
Risk breakdown structure
Technical
External
Organisational
Project management
Assessing risks estimate part
Estimate:
To assess threats and opportunities
To asses how fast the risk is likely to materialise (proximity)
To asses how the impact of threats and opportunities change over life of project
Assessing risks: evaluate
Assess net effect of all threats and opportunities
Determine whether overall project risk is within risk tolerance
Risk models and expected monetary value creations
Threat and opportunity response
Reduce (probability and impact)
Fallback (reduce impact only)
Transfer (reduces impact only and often only the financial impact)
Opportunity
Enhance
Risk owner and risk actions
Risk owner: individual who is responsible for the management, monitoring and control of all aspects of the particular risk assigned to them
Risk actionee: individual assigned to carry o jt a risk response action to respond a particular risk or set of risks
Body of knowledge
A body of knowledge covers the broad spectrum of project management topics, competencies and techniques that project managers may need to know, apply and be competent in
The three are:
Association for project management
Project man agent institute
International project management association
Project management methodology
A project management Methodology is a system of practices, techniques, procedures and rules used by those who work with projects to ensure that projects are successfully planned and delivered
Prince 2 principle
Continued business justification
Learn from experience
Defined roles and responsibilities
Manage by exception
Prince 2 themes in
The themes describes aspects of project management that must be addressed on a continuous basis
