No.4 Flashcards

1
Q

Project quality

A

Project quality is the ability of the project to satisfy the needs for which it was undertaken (includes the management of the project as well as the product of the project)

The ability of the project to define and implement the means by which it will create and verify products that are fit for purpose

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2
Q

Quality assurance

A

Quality assurance is the prices of auditing the quality requirements and the results of quality control measurements to ensure appropriate quality standards and operational definitions are used

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3
Q

Quality planning

A

Quality planning is the process of identifying quality requirements and or standard for the the project and product and documenting how the project will demonstrate compliance

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4
Q

Quality control

A

Quality control is the process of monitoring and recording results of executing the quality activities to asses performance and recommend necessary changes

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5
Q

Customer quality expectations

A

Statement about the quality expected from the project product, captures in the project product description - should cover

Key quality requirements
Standard and processes that need to be applied
Any measurements that may be useful to measure conformance to quality requirements

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6
Q

Acceptance criteria

A

Acceptance criteria is a prioritised list of criteria had the project product must meet before the customer will accept it

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7
Q

Project product description

A

Project product description is a special type of product description use to gain agreement from the user on the projects scope and requirements, to define the customer quality expectations and to define the acceptance criteria for the project

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8
Q

Quality management structure

A

Quality management structure is a strategy defining the quality techniques and standards to be applied and the various responsibilities for achieving the required quality levels during a project

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9
Q

Quality components

A

Quality criteria - what spec and measurements

Tolerances - what is acceptable level of quality

Quality methods - type of method used to verify the quality or functionality of the product

Quality skills required - indication of skills required to undertake the quality method

Quality responsibilities- defining producer, reviewer and approver of the product

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10
Q

Quality register

A

A register containing summary details of all planned and completed quality activities

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11
Q

Quality record

A

A quality record provides evidence that the planned activities have been carried out a

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12
Q

Acceptance records

A

Acceptance describes the ultimate approval of the projects product by the customer of the project

Final acceptance typically takes place as project close out

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13
Q

In process methods

A

Methods used to ensure that quality is build into the products as they are developed eg calibrated process controls, piloting, workshops, surveys

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14
Q

Appraisal methods

A

Methods used to assess finished products or completeness and fitness for purpose.

Two types exist: 
Testing (objective measure)
Quality inspection (subjective measure)
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15
Q

Risk

A

A risk is an uncertain event or set of events that, should it occur, will have an effect on the achievement of project objectives

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16
Q

Risk management

A

Risk management is the systematic application of procedures to the tasks of identifying, assessing and controlling risks.

17
Q

Risk register

A

The risk Register provides a record of identified risks relating to the project, including their status and history

18
Q

Typical actions of identifying risks

A

Capture identifying threats and opportunities (risk register)

Prepare early warning indicators

Understand stakeholders view on the specific risks captured

19
Q

Risk breakdown structure

A

Technical
External
Organisational
Project management

20
Q

Assessing risks estimate part

A

Estimate:

To assess threats and opportunities

To asses how fast the risk is likely to materialise (proximity)

To asses how the impact of threats and opportunities change over life of project

21
Q

Assessing risks: evaluate

A

Assess net effect of all threats and opportunities

Determine whether overall project risk is within risk tolerance

Risk models and expected monetary value creations

22
Q

Threat and opportunity response

A

Reduce (probability and impact)
Fallback (reduce impact only)
Transfer (reduces impact only and often only the financial impact)

Opportunity

Enhance

23
Q

Risk owner and risk actions

A

Risk owner: individual who is responsible for the management, monitoring and control of all aspects of the particular risk assigned to them

Risk actionee: individual assigned to carry o jt a risk response action to respond a particular risk or set of risks

24
Q

Body of knowledge

A

A body of knowledge covers the broad spectrum of project management topics, competencies and techniques that project managers may need to know, apply and be competent in

The three are:
Association for project management
Project man agent institute
International project management association

25
Q

Project management methodology

A

A project management Methodology is a system of practices, techniques, procedures and rules used by those who work with projects to ensure that projects are successfully planned and delivered

26
Q

Prince 2 principle

A

Continued business justification
Learn from experience
Defined roles and responsibilities
Manage by exception

27
Q

Prince 2 themes in

A

The themes describes aspects of project management that must be addressed on a continuous basis