No.4 Flashcards
Project quality
Project quality is the ability of the project to satisfy the needs for which it was undertaken (includes the management of the project as well as the product of the project)
The ability of the project to define and implement the means by which it will create and verify products that are fit for purpose
Quality assurance
Quality assurance is the prices of auditing the quality requirements and the results of quality control measurements to ensure appropriate quality standards and operational definitions are used
Quality planning
Quality planning is the process of identifying quality requirements and or standard for the the project and product and documenting how the project will demonstrate compliance
Quality control
Quality control is the process of monitoring and recording results of executing the quality activities to asses performance and recommend necessary changes
Customer quality expectations
Statement about the quality expected from the project product, captures in the project product description - should cover
Key quality requirements
Standard and processes that need to be applied
Any measurements that may be useful to measure conformance to quality requirements
Acceptance criteria
Acceptance criteria is a prioritised list of criteria had the project product must meet before the customer will accept it
Project product description
Project product description is a special type of product description use to gain agreement from the user on the projects scope and requirements, to define the customer quality expectations and to define the acceptance criteria for the project
Quality management structure
Quality management structure is a strategy defining the quality techniques and standards to be applied and the various responsibilities for achieving the required quality levels during a project
Quality components
Quality criteria - what spec and measurements
Tolerances - what is acceptable level of quality
Quality methods - type of method used to verify the quality or functionality of the product
Quality skills required - indication of skills required to undertake the quality method
Quality responsibilities- defining producer, reviewer and approver of the product
Quality register
A register containing summary details of all planned and completed quality activities
Quality record
A quality record provides evidence that the planned activities have been carried out a
Acceptance records
Acceptance describes the ultimate approval of the projects product by the customer of the project
Final acceptance typically takes place as project close out
In process methods
Methods used to ensure that quality is build into the products as they are developed eg calibrated process controls, piloting, workshops, surveys
Appraisal methods
Methods used to assess finished products or completeness and fitness for purpose.
Two types exist: Testing (objective measure) Quality inspection (subjective measure)
Risk
A risk is an uncertain event or set of events that, should it occur, will have an effect on the achievement of project objectives