NL PART 1 Flashcards
The proponents of this management theory believe that is a necessary determine the method of task performance that would yield maximum work output with minimuma work payments.
a. Motivational theory
b. Bureaucratic management theory
c. Scientific management theory
d. Henri Fayol’s management function theory
c. Scientific management theory
According to contingency theory, no leadership style is best in all situations. Success depends on a number of variables, these variables includes all the following EXCEPT:
a. the organizational culture
b. the values of the leader and the followers
c. the influence of the leader-manager
d. support from the external environment
d. support from the external environment
What would be the typical perception of nurse manager based theory Y to his subordinates?
a. They are motivated by self-fulfillment.
b. They avoid added responsibilities.
c. They dislike their kind of work,
d. They desire only money
a. They are motivated by self-fulfillment.
As the nurse manager in the hospital, what do you think is the most effective leadership style that be used when employees are novice/beginners?
a. Autocratic
b. Democratic
c. Laissez faire
d. Bureaucratic
a. Autocratic
Nurse manager Manar is conducting orientation to the newly hired nurses in the hospital. As part of her discussion on leadership style of, she stated that themost effective leadership style for a nurse manager is the one that best matches the organizational environment, the tasks to be accomplished, and the personal characteristics of the people involved in each situation. This is based on which specific theory?
a. Situational theory
b. Transformational
c. Theory z theory
d. Trait theory
a. Situational theory
Nurse Melvin has been working in the Hemodialysis Unit for 10 years and had obtained his license as a certified Dialysis Nurse. He had also recognized as the best performing nurse in his unit. The nursing director of the hospital let Nurse Melvin be a member of the screening committee to choose the qualified applicants to be employed in the unit. Which specific type of power is involved in the power of Melvin to choose the qualified applicants?
a. Legitimate power
b. Expert power
c. Connection power
d. Coercive powera
b. Expert power
The power of an individual is based on admiration and respect of the followers on him. Followers comply because they like and identify with him.
a. Expert power
b. Connection power
c. Referent power
d. Legitimate power
c. Referent power
What would be the attribute of an employee based on theory X?
a. They want independence in work.
b. They seek responsibilities.
c. They like their kind of work.
d. They need close supervision.
d. They need close supervision.
Which of the following best describes the principle of unity of command?
a. It implies that a subordinate should receive orders and instructions from only one boss.
b. It is the principle that employees can work more efficiently if they are allowed to specialize.
c. It is an unbroken line of authority that links the entire person in an organization and defines who reports to whom.
d. It is the formal and legitimate right of a manager to make decisions, issue orders and allocate resources to achieve the desired outcomes.
a. It implies that a subordinate should receive orders and instructions from only one boss.
What managerial level look at the organization as a whole, coordinating internal and external influences, and generally make decisions with few guidelines or structures.?
a. Top- level managers
b. Middle-level managers
c. First-level managers
d. None of the above
a. Top- level managers
T/F In a centralized organizational structure, the people closest to the problem solve it resulting to an efficient and cost-effective management.
F
The nurse was not able to insert the urinary catheter on time. She informed her head nurse, notifies the client’s doctor and write an incident report. The nurse knows that since she has responsibility, she also has an:
A. authority.
B. autocracy.
C. responsibility.
D. accountability.
D. accountability.
As a social process, management focusses on helping people collaborate and choose the optimal course of action in given circumstances. This is suggested by
A. Elton Mayo.
B. Max Weber.
C. Mary Follet.
D. Abraham Maslow.
C. Mary Follet
In Weber’s bureaucratic theory, a nurse shoulda be hired or promoted based from her/his
A. intellectual status.
B. socioeconomic status.
C. competence in work.
D.interpersonal
C. competence in work.
According to Taylor, the benefit of applying scientific methods is that workers would know exactly what they are supposed to do which would later result to
A. forecasting.
B. new techniques.
C. job security.
D. increase efficiency & productivity
D. increase efficiency & productivity
Which of the following best describes the principle of work specialization?
A. It is the principle that employee can work more efficiently if they are allowed to specialize..
B. It is the principle states that an employee should have one and only one supervisor to whom he is directly responsible.
C. It is an unbroken line of authority that links the entire person in an organization and defines who report to whom.
D. It is the formal and legitimate right of a manager to make
D. decisions, issue orders and allocate resources to achieve the desired outcomes.
A. It is the principle that employee can work more efficiently if they are allowed to specialize..
According to Hersey-Blanchard’s Model of leadership, a leader should try to use what leadership style when the group members/followers are able, confident, and willing to do the task.
A. Participating
B. Telling
C. Delegating
D. Selling
C. Delegating
Which of the following Rensis Likert’s leadership style encourages teamwork for each member plays an important part in the organization’s success.
A. Participative Democratic
B. Benevolent Authoritative
C. Consultative Democratic
D. Exploitative Authoritative
A. Participative Democratic
In the Elements of Leadership; this is “A right and a power to influence the behavior or efforts of other person”
A. Responsibility
B. Coercive
D. Authority
D. Authority
Which behavior demonstrates the nurse’s competency as an emotionally intelligent leader?
A. The nurse is proficient in technical skills.
B. The nurse relies on policies, not options.
C. The nurse supports team members.
D.Productivity is not a major concern
C. The nurse supports team members.
You are asked by your instructor to discuss about Contingency Theory. What should you include in your discussion?
A. It is a theory in leadership that views the pattern of leader behavior as dependent on the interaction of the personality and the needs of the situation.
B. It considers that leaders must provide followers a sense of security and approval and discipline to be successful in an output.
C. It emphasizes that both leaders and followers should act on one another to raise their motivation.
D It states that leadership qualities inspire followers to be motivated in what they do.
A. It is a theory in leadership that views the pattern of leader behavior as dependent on the interaction of the personality and the needs of the situation.
What are the types of leadership style according to Hersey and Blanchard?
- Telling
- Selling
- Participating
- Delegating
T/F Exploitative-Authoritative uses reward to encourage appropriate performance and listens more concern of subordinates but almost all major decisions are made centrally
F
Which of the following is NOT TRUE with transactional leadership?
A. He is focus on the daily operations and do not wish to have any changes.
B. Monitor work performance, wait until problems occurs and correct/solve problem.
C. Reward/pay is given to those who completed the task.
D. Impart meaning of work and empower the work group to accomplish goals and achieve the vision.
D. Impart meaning of work and empower the work group to accomplish goals and achieve the vision.
Nurse manager Nora may suspend her members’ benefits if they cannot perform their duties. What is the source of power if Nora uses fear and punishment to influence her member to finish work?
a. Expert power
b. Coercive power
c. Reward power
d. Referent power
b. Coercive power
Which one is not a recognized key skill of management?
A. Conceptual skills
B. Human skills
C. Technical skills
D. Writing skills
D. Writing skills
You are asked by your instructor to differentiate between a leader and a manager. Which one is incorrect?
A. A leader is focused on purposes but a manager is focused on structures and processes.
B. A leader does the right thing and a manager does each task the right way.
C. A leader has a short term view while a manager views work in long term duration
D. A leader rely on trust while a manager relies on control
C. A leader has a short term view while a manager views work in long term duration
Which of the following Rensis Likert’s leadership style encourages teamwork for each member plays an important part in the organization’s success.
A. Participative Democratic
B. Benevolent Authoritative
C. Consultative Democratic
D. Exploitative Authoritative
A. Participative Democratic
What are the leadership or managerial style according to Blake Mouton managerial grid?
Impoverished
Produce-to-Perish
Middle of the Road
Country Club
Team Management
What are the leaders behavior according to Kurt Lewin?
(ADL)
Autocratic
Democratic
Laissez-Faire
Legitimate power is derived from the position a nurse holds in a, and it indicates the nurse’s degree of authority.
True
False
True
Which describes an informal leader?
A. The leader of the team with competencies and continuing education
B. The leader of the team because of years of experience in the department
C. The leader of the team since gave the legitimate authority to act alone.
D. The appointed by the administration because of age and knowledge in the area of work
B. The leader of the team because of years of experience in the
department
Nurse Altuna complied with the instruction set by his Nurse Manager because he does not want that he will incur salary deduction as imposed. This kind of power of his nurse manager is:
Legitimate power
Reward power
Coercive power
Referent power
Coercive power
In order for his followers to get the job done, a manager uses: 1 point
Motivation
Commitment
Sharing vision
Control
Motivation
Which of the following is NOT a good way to develop leadership skills?
A. Participate in organizations and activities
B. Never ask for help from coworkers to prove you have the necessary skills
C. Observe leaders
D. Practice leadership at work
Never ask for help from coworkers to prove you have the necessary
skills
Leader emphasizes control, decision making, decision analysis, and results
True
False
True
Stephen can influence the staff and other clerk in the unit because he is the nurse manager. What type of power is derived from his position?
Legitimate power
connection power
Referent power
expert power
Legitimate power
This provides the direction of every follower or worker in the organization, which is an important element of leadership:
Power
Accountability
Influence
None of the above
Influence
The source of power a manager has is which of the following?
From his influential capability
From his official position
From his convincing ability
All of the above
All of the above
Which of the following best describes the leadership activity of guiding employees?
A. Explaining the tasks, providing the tools and being available to assist
B. Learning about employees’ needs and wants and providing praise for a job well done
C. Recognizing employees’ small victories
D. Influencing employees to understand and accept the vision of the organization
Explaining the tasks, providing the tools and being available to
assist
Which of the following is TRUE?
Leadership is traditionally one of the four functions of management
Leading is more important than managing
Most important form is leading others
Most important form is managing oneself
Leadership is traditionally one of the four functions of management
Which of the following best describes a leader?
A. Individual who has the authority to fire unethical employees
B. a process of influencing people to contribute the group goals.
C. individuals who are out front, taking risks, attempting to achieve shared goals, and inspiring others to action.
D. Individual who manipulate people, the environment, money, time, and other resources to achieve organizational goals
C. individuals who are out front, taking risks, attempting to achieve
shared goals, and inspiring others to action.
The leader has greater responsibility and accountability because it is innate within the nature of his position.
TRUE
FALSE
NEITHER
Choice 4
TRUE
Which among the following is NOT TRUE in relation to a manager:
Emphasizes control
Manipulates people and environment
direct willing followers
Has assigned position
Manipulates people and environment
Different definitions of leadership are based on:
Traits
Knowledge and skills
Social process
All of the above
All of the above
In what statement does efficiency is best described below?
A. The rationale of the work/job to be done is shared to every worker.
B. Setting the future goal or objective of the organization.
C. Ensuring that every detail of the procedures required in every job is
complied.
D. All of the above
All of the above
By definition, a leader is
A. Any individual who has leadership traits and skills by birth.
B. An individual who is formally elected or appointed to a position of
power or authority.
C. Any individual who has the ability to direct a group toward the
attainment of goals.
0 None of these
C. Any individual who has the ability to direct a group toward the
attainment of goals.
Which of the following scenarios is an example of informal
leadership?
A. Julio supervises 20 construction workers. He assigns and schedules tasks to make sure the project is completed on time.
B. Cassandra brings together a group of people from different departments in her company to work on a project. Although none of them work directly for Cassandra, they trust her judgment and she is able to lead the team to complete the project successfully
C. Maria is in charge of the technology budget for her company. She decides to purchase new computers without consulting anyone in her department
D. Tom has just joined a company and is meeting his employees for the first time. Although Tom supervises these people, he doesn’t know them well, and decides to take suggestions from his team on how to approach their first project, rather than making the decision alone
B. Cassandra brings together a group of people from different
departments in her company to work on a project. Although none of them work directly for Cassandra, they trust her judgment, and she is able to lead the team to complete the project successfully
Which among the following if the main focus of a manager?
Inspiring followers in order to get the job done
Imposing control to achieve the goal
Inspiring others to carry out task
All of the above
Imposing control to achieve the goal
Nurse Jerome was called to present as a witness in the court due to a legal incident happened in his ward. He will testify on the procedures related to the negligent act filed by a certain patient. Nurse will exercise what kind of power?
Legitimate power
Reward power
Expert power
Referent power
Expert power
Hersey and Blanchard postulated that manager/leader should adapt style to task, relationship at the workplace and maturity of the followers.
True
False
TRUE
As a nurse in the hospital, what do you think is the most effective
leadership style that can be used during emergency situations?
Autocratic
Democratic
Laissez-Faire
Supportive
Autocratic
A leader has low regard for creating a system to get the job done and has no plans for motivating a team
Produce or perish management
Impoverish management.
Country club management
Team Management
Impoverish management.
Hersey-Blanchard’s Model of Situational Leadership incorporates a matrix of leadership styles. Which of the following illustrates the leadership styles in the Hersey-Blanchard Leadership Style matrix?
Sell, tell, delegate, participate
Participate, consume, tell, show
Decide, analyze, coordinate, sell
Counsel, tell, delegate, patronize
Sell, tell, delegate, participate
The decision making that is dispersed throughout organization
Exploitative-Authoritative
Consultative-democratic
Benevolent-authoritative
Participative-democratic
Participative-democratic
The leader emphasizes the achievement of difficult tasks and the importance of excellent performance and simultaneously displays confidence that subordinates will perform well. Path goal theory classify this style as
Achievement-oriented
Directive path-goal
Participative leader
Supportive leader
Achievement-oriented
In the path goal theory, the leader explains the performance goal and provides specific rules and regulations to guide subordinates toward achieving it. This is referred to as
Achievement-oriented
Directive path-goal
Participative leader
Supportive leader
Directive path-goal
Which of the following best describes produce or perish management?
- Indifferent leaders, low results, no interest in creating satisfying team environment
- Authoritarian, increase productivity and low concern for people
- Mediocre performance
- Prioritize happiness and satisfaction
- Mediocre performance
Fielder’s leadership theory states that a leader’s effectiveness is based on the situation.
True
False
True
Aldrin inherited necessary characteristics to be a leader, these are innate in him. This theory is known as
Situational theory
Transformational theory
Great Man theory
contingency theory
Great Man theory
Erin is passive, dependent, most of the time does not think critically and tends to work on what the leader told her to do so. What type of follower is she?
Sheep follower
Survivor follower
Alienated follower
Effectivefollower
Sheep follower
It begins with the natural feeling that one wants to serve, to serve first.
Servant leadership
Charismatic leadership
Transactional
Transformational
Servant leadership
A leader that is concern for his people emphasizes concrete objectives.
True
False
False
All of the following are the situational factors for determining leadership styles except:
A. Specifics of the task
B. Relationship between group members and the leaders
C. Individual or group maturity
D. Leaders authority
E. Resources of the leader
Leaders authority
Uplift the spirit and empower the work group to accomplish goals and achieve the vision.
Transactional
Transformational
Servant leader
Quantum
Transformational
A leader that focuses on management and accomplishment of tasks and the daily operations of the unit.
Transactional
Transformational
Servant leader
Chrismatic leader
Transactional
The leader has low concern for people and uses threats and fear-based methods to achieve performance.
Exploitative-Authoritative
Consultative-democratic
Benevolent-authoritative
Participative-democratic
Exploitative-Authoritative
Managers ask employees for feedback consistently and take employee concerns seriously and maintains an open-door policy that encourages employees to share their ideas. While managers will solicit with employees, they ultimately retain sole decision-making authority
Exploitative-Authoritative
Consultative-democratic
Benevolent-authoritative
Participative-democratic
Consultative-democratic
This theory describes pattern of leader behavior as dependent upon the interaction of the personality of the leader and the need of the situation.
Path goal theory
Transformational theory
Contingency theory
Charismatic theory
Contingency theory
Which of the following styles best fits a situation when the followers are self-directed, experts and are matured individuals?
Democratic
Laissez faire
Authoritarian
Bureaucratic
Laissez faire
Theory X presupposes that the workers naturally
- Dislike work
- Motivated to work
- irresponsible
- Creative
- Lazy
1,3,5
2,4,5
1,2,3
3,4,5
- Dislike work
- irresponsible
- Lazy
Peter Drucker is the father of modern corporate management. His emphasis on good management is built on
Management by objectives
Optimizing and satisfying
Motivation of employees
Social process
Management by objectives
An organization who has a stability of tenure offers the employees a
yearly employment contract.
short term work contract.
added benefits in work days.
long term employment
long term employment
Fayol’s principle of esprit de corps refers to
A.Subordination of individual interest to the common good
B. Development of a high level of employee morale.
C. Encouragement of initiative and risk taking
D. Emphasis on goal setting.
Development of a high level of employee morale.
The proponents of this management theory believes that productivity will increase if workers receive proper training and instruction, working conditions are improved and better work methods are introduced
Bureaucratic management theory
Scientific management theory
Henri Fayols management function theory
Motivational theory
Scientific management theory
Which of the following principles of management describes “unity is
strength”?
Discipline
Esprit de corps
Division of work
Initiative
Esprit de corps
Max Weber is known for the development of which management theory?
Bureaucratic management
Scientific management
Humanistic management.
Transformational leadership.
Bureaucratic management
According to (blank) principle, each group of activities with the same objective must have one head and one plan
Unity of Direction
Unity of command
Fair remuneration
Stability of tenure
Unity of Direction
Which is NOT a characteristic of this Theory Z Japanese model?
A form of a participative management
personal concern for the employee
Long-term employment
Short-term employment
Short-term employment
There is consolidation of management functions and decisions emanate from the top. This is the principle of
Chain of command
Decentralization
Unity of command
Centralization
Centralization
The individual recognized as the “father of scientific management” is
Fayol.
Weber.
Taylor.
Ouchi.
Taylor.
According to Taylor, the benefit of applying scientific methods is that, workers would know exactly what they are supposed to do which would later result to:
increase productivity
Job security
Forecasting
New techniques
increase productivity
Which of the following best describes bureaucratic management? Select all that apply
- It focuses on hierarchical superior-subordinate communication.
- Task and activities are distributed among personnel.
- It is focus on empowerment of the individual worker
- there should application of consistent rules and regulations
- There is a well-define chain of command
1, 2, 4, 5
Self-esteem and independence needs of employee should be met for employees to increase their loyalty with the organization and enjoy the work that they have.
True
False
True
The theory X view by Douglas Mc Gregor, is that in bureaucratic organizations, employees:
Prefer direction
Enjoy their work
Can show self control
Motivated by ties
Prefer direction
In Weber’s bureaucratic theory, a nurse should be hired or promoted based from her/his
Intellectual status
Socioeconomic status
Interpersonal relationship
Competence in work
Competence in work
All of the following is true to McGregor’s theory Y except:
Workers have self-control
Workers are disciplined
They must be directed and controlled
Workers’ rewards are their involvement in work.
They must be directed and controlled
In 1924 Mary Parker Follet was considered as the mother of modern management because she believes that management is an act of
coordinating with people to achieve goals.
accomplishing things thru people.
organizing people to achieve goals.
setting plans to succeed in management.
accomplishing things thru people.
Management as a social process focused on the individuals and groups to work together and take best action from the situations. This is proposed by
MaxWeber
Mary Follet
Abraham Maslow
Elton Mayo
Mary Follet
Decentralization is a situation in which top management retains most of the decision making authority.
True
False
False
What are the leadership or managerial style according to Blake Mouton managerial grid ?
Impoverished, Produce-to-Perish, Middle of the Road, Country Club, Team Management
Differentiate a centralized and decentralized structure
Centralized=Top Level Decides
Decentralized=Decision is distributed among various levels
Differentiate a centralized and decentralized structure
Centralized=Top Level Decides
Decentralized=Decision is distributed among various levels
