National Initiatives & Quality Assurance: LO3.2

Question 1

define national initiative/ quality assurance

Answer 1

external bodies that inspect health, social and childcare settings

Question 2

what does OFSTED mean?

Answer 2

office for standards in education

Question 3

give the national initiative

Answer 3

The Care Certificate- 15 standards

Question 4

what does EHRC stand for?

Answer 4

equality and human rights commission

Question 5

what is CQC the regulator of?

Answer 5

health and social care for england

Question 6

what are CQC responsible for?

Answer 6

registering services
monitoring/ inspecting hospitals, GPs, care homes, dentists etc

Question 7

what does the CQC publish?

Answer 7

inspection reports with a set of standards that must be followed

Question 8

give the 9 standards that settings must meet from a CQC inspection

Answer 8

person-centred care
dignity and respect
safeguarding from abuse
consent
food and drink
complaints
safety
premises
staffing

Question 9

name a place that had to be shut down after a CQC inspection

Answer 9

winter bourne care home

Question 10

what happens if a setting gets a low rating?

Answer 10

it tells the employer of the training that they need to give their staff

Question 11

what happens if required standards are not met? (4)

Answer 11

action can be taken in the form of:
- warnings
- fines
- prosecution
- closing the setting down

Question 12

define procedure

Answer 12

a step-by-step guide to carry out a certain practice

Question 13

define policy

Answer 13

a statement entitling the procedure that must be carried out in ‘just-in-case’ purposes

Question 14

what is the role of NICE?

Answer 14

improve outcomes for the individuals using the NHS and other health and social care services
deciding whether a treatment is:
- benefitting patients
- cost-effective
- delivering the best out comes

Question 15

what are the responsibilities of NICE?

Answer 15

assess the new drugs and treatment as they become available
provide evidence based guidelines on how particular conditions should be treated
provide information services for those managing/ providing health and social care
provide guidelines on how public health and social care services can best support people

Question 16

define system of redress

Answer 16

making a complaint to make a situation right

Question 17

give reasons why legislation is important

Answer 17

the system of redress
guidelines: clear guidelines for practitioners to follow that align with:
- the mental capacity act 2005
- equality act 2010
- care certificate (15 standards)
empowerment
accessible services for all
person-centred approach to care and provision
raise standards of care

Question 18

define EHRC

Answer 18

equality human rights commission
an independent statutory body in Great Britain which has the responsibility to encourage:
- equality and diversity
- eliminate unlawful discrimination
- protect and promote human rights for everyone in Britain

Question 19

give 6 ways in how quality assurances/ national initiatives can help individuals experiencing discrimination

Answer 19

• providing information, advice and guidance about discrimination on their websites
• providing advice on how you can decide if what happened was against the equality law
• suggest ways to sort out the situation with a person or the organisation
• advice on how to make a discrimination complaint
• providing information on how to take a case to court/ build a court case
• producing factsheets about discrimination based on the 9 protected characteristics

Question 20

give 4 ways the EHRC helps the UK

Answer 20

providing information to individuals so they know about their rights

providing information to settings so they know about their responsibilities

providing legal advice in cases of discrimination and support individuals to take cases to court

refer to the rights covered under the human rights act

Question 21

Give the 3 responsibilities at work

Answer 21

To work in agreed ways that are safe for them and those around them and to discuss safety concerns with their manager
To treat other peoples private and sensitive information confidentially
To treat others equally regardless of protected characteristics

Question 22

What are the quality assurances?

Answer 22

Ousted
EHRC
CQC
NICE