discriminatory practices lo2.1

Question 1

define prejudice

Answer 1

thoughts and feelings you have towards someone before knowing them = prejudging someone

Question 2

define discrimination

Answer 2

When people judge others based on their differences and use the differences to create disadvantage or oppression

Question 3

define stereotypes

Answer 3

judging someone based on the way that they look/ act

Question 4

define direct discrimination

Answer 4

when overt individuals openly discriminate against others

Question 5

define indirect discrimination

Answer 5

covert, with certain conditions in place to demonstrate a preference

Question 6

define labelling

Answer 6

attaching something negative to an individual as they are a part of a group of people

Question 7

define bullying

Answer 7

negative behaviour that can intimidate or harm individuals

Question 8

define whistleblowing

Answer 8

reporting something without fear of getting yourself into trouble

Question 9

give the 5 impacts of discriminatory behaviour on individuals:

Answer 9

disempowerment
low self esteem and low confidence
poor health and wellbeing
unfair treatment
poor mental health

Question 10

give the 5 types of abuse

Answer 10

physical
verbal
neglect
sexual
psychological/emotional

Question 11

give the 3 step-by-step methods into how discrimination should be challenged

Answer 11

1) challenge at the time: identify to the person how they are discriminating, raise awareness and get them to think

2) challenge afterwards with policy: ask them to read the policies, speak to senior staff (disciplinary action)

3) challenge after with campaigns: training and awareness sessions = aim to improve EDR and communication and works on professional development

Question 12

give 3 ways of how someone can raise concerns in the workplace

Answer 12

reporting to authorities like the police, social services etc

reporting it to management

challenging the practice with the person causing the concerns

Question 13

give the 6 ways of how someone can deal with conflict and unfolding emotions

Answer 13

stay calm
listen carefully
act and speak calmly
seek advice from a manager or a mediator
choose a neutral space away from other colleagues, patients and their families
listen and clarify the issue on both sides

Question 14

what are the 4 possible solutions to resolving conflict

Answer 14

to mentor
to monitor
staff training
implement policies

Question 15

define challenging behaviour

Answer 15

any behaviour that puts the service user or anybody else in the setting at risk, or significantly affects their quality of life

Question 16

give 4 examples of conflict

Answer 16

rudeness
aggression
self-harm
disruptiveness

Question 17

give 4 ways in how EDR can be promoted

Answer 17

the methods of challenging discrimination

whistleblowing

complaints and advocates

dealing with conflict

Question 18

name the different groups of people who may experience discriminatory treatment

Answer 18

class
age
gender
ethnicity
disability
sexuality
religion
race

Question 19

List the 3 people who can be discriminated against

Answer 19

Service users
Staff
Family/ friends