Name Tracing Documents: Rejection Reasons Flashcards
1
Q
App: John C. Smith
Document: John H. Smith
A
Name does not match
2
Q
There is no name on the document.
A
Name required
3
Q
The document is corrupted /not displayed.
A
File unreadable or cannot be opened
4
Q
Passport only says John
A
Full name missing
5
Q
You see a U.S. passport filed under the category foreign passport with I-94
A
Document was not of the expected type.
6
Q
The font on the document is too small for you to read it
A
Image unreadable
7
Q
Name on App: Samantha Callan
Uploaded document is an adoption record for Samantha Winthrop by David and Beverly Barron
A
Document does not provide a link for this name change
8
Q
Customer copied social security card and cut it out
A
Original of this document is required.
