Multiple Choice- Mortuary Administration Compend Flashcards
ninety-eight percent of the notification of deaths comes to the funeral home by means of
a. personal contact
b. telephone
c. telegram
d. letter
telephone
a burial-transit permit is needed for all of the following except:
a. remains which are used for scientific or educational study
b. interment entombment or cremation of a remains
c. moving a remains from a state where the death occured
d. catholic burial mass
catholic burial mass
the proper word which means the placing of remains in a crypt in a mausoleum is:
a. interment
b. entombment
c. cremation
d. inurnment
entombment
a container for cremains is called
a. columbarium
b. urn
c. niche
d. retort
urn
the holy book of the islam faith is the
a. masjid
b. mosque
c. koran
d. jinazah
koran
the person who usually makes the notification of death to the funeral home is the
a. member of the family
b. medical examiner
c. minister
d. police
member of the family
whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should
a. leave the jewelry on the deceased
b. remove the jewelry and place it on the nearest table.
c. check with the family about the jewelry and remove it if they so desire
d. place the jewelry in a valuable bag and take it with you
check with the family about the jewelry and remove it if they so desire.
which of the following is not a function of the american board of funeral service education?
a. grant accreditation to qualified schools and colleges teaching funeral service
b. further education in the field of funeral service
c. formulate standards for funeral service education
d. administer the national board
administer the national board
an obituary can be best defined as
a. a brief biographical sketch of a person’s life
b. a death notice giving only the time, date and place of the funeral service.
c. one of the certificates that must be filed with the local registrar
d. a letter of praise for the deceased.
a brief biographical sketch of a person’s life
the death certificate contains all of the following except the
a. doctors signature
b. cause of death
c. religious affiliation
d. age of the deceased
religious affiliation
when the remains have been prepared at the mortuary and later taken to a presbyterian church for the funeral service, the funeral director normally provides all of the following except the
a. floral display equipment
b. church truck
c. ushering
d. prie dieu
prie dieu
the NFDA “code of ethics” is based upon
a. legal statutes
b. by-laws of the NFDA
c. state boards
d. the golden rule
the golden rule
when a person dies at home without medical attention an official inquiry is made by the
a. health officer
b. coroner
c. police
d. lawher
coroner
the committal service is usually held at the
a. place of death
b. home of the deceased
c. funeral home
d. grave site
grave site
of the following who has the prefereance to receive the burial flag for the deceased veteran
a. grandfather
b. father
c. mother
d. brother
father
the part of a handle of a casket the casketbearer grasps to lift the casket is called the
a. lug
b. arm
c. bar
d. tip
bar
tailored is a style of a casket
a. covering
b. shell design
c. corners
d. interior
interior
extra sizes of caskets increase for each extra width by
a. one inch
b. two inches
c. three inches
d. four inches
two inches
the base molding is a part of a casket
a. shell
b. interior
c. covering
d. corner
shell
when the interior material is tightly stretched across the panel of the casket it is said to be
a. shirred
b. tufted
c. tailored
d. pleated
tailored
a wood state casket labeled 6/6XXX would measure in lenght, 6 feet, 6 inches, and in width
a. 22 inches
b. 24 inches
c. 26 inches
d. 28 inches
28 inches
a casket which has sides that are verical, or at right angles to the bottom is called
a. state casket
b. an urn shaped casket
c. an octagon casket
d. a flaring square casket.
state casket
a non-movable handle that extends all the way around the casket is called a (n)
a. stationary bar handle
b. extension handle
c. bail handle
d. drop handle
stationary bar handle
a method of pricing which places a price on three separate items of service such as casket, facilities and automobiles is called
a. bi unit
b. functional
c. unit
d. itemization
functional
a pricing procedure which creates a total price for service and casket is called
multi-unit
unit
functional
itemization
unit
a pricing procedure which places a price on each and every item of service and merchandise is called
service fee
functional
unit
itemization
itemziation
a pricing procedure which places a separate price on casket and a separate price on service fee is called
multi unit
functional
unit
bi unit
bi-unit
methods of figuring a formula price are functional unit bi unit all of these
all of these
which of the following is a disadvantage of itemized pricing?
a. clearer understanding on the part of the client of all items of service and merchandise
b. possible elimination of certain items of service resulting in loss of overhead recovery
c. a thorough discussion of all items of service and merchandise
d. results in a more profitable funeral.
possible elimination of certain items of service resulting in loss of overhead recovery
which of the following is a source of income in the funeral business?
a. occupancy
b. non-formula services
c. salaries
d. promotion
promotion
any pricing method would be based on
a. average overhead per adult formula service
b. mark-up on wholesale casket cost
c. wholesale casket cost
d. all of these
all of these
any pricing method would be based on a) average overhead per adult formula service b. markup on the wholesale casket cost c. wholesale casket cost d all of these
all of these
which of the following is an advantage of bi-unit pricing method?
a. possilbe elimination of certain items of service
b. fails to exaggerate the value placed on services
c. places realistic value on the casket
d. fails to exaggerate the value placed on the casket.
places realistic value on the casket.
if total overhead for a funeral home was 65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per services be?
a. 100
b. 500
c. 600
d. 650
650
if a casket cost 100 dollars wholesale, and the funeral home’s fixed multiple was 5, what would the selling price of the casket be?
500
if a funeral home had an average overhead of 650 dolars and the wholesale cost of a casket was 100 dollars, and the funeral director marked his casket up 100 percent, what would the unit price be?
850
if a casket cost 200 wholesale and was sold for 1,000, and the average overhead per funeral was 500, what would the net profit be?
800
a gathered type of casket interior made on a sewing machine with a multiple number of needles is called
a. shirred
b. tufted
c. tailored
d. pleated
shirred
the metal used in the shell of a 20 gauge steel casket would be
a. 1/20 inch thick
b. 3/4 inch thick
c. 1 inch thick
d. 1.5 inch thick
1/20 inch thick
a metal or concrete enclosure designed to protect the casket is called
a. niche
b. vault
c. columbarium
d. urn
vault
the crown and ogee are part of the casket
a. interior
b. shell
c. handles
d. corners
shell
the part of the handle which is attached to the casket is the:
a. lug
b. arm
c. bar
d. tip
lug
a burial vault which is closed by placing the dome over the base is called a:
a. air seal
b. top seal
c. end seal
d. earth seal
air seal
the length of a standard adult wood is
a. 6/3
b. 6/6
c. 6/8
d. 7/2
6/3
the length of a standard adult metal is
a. 3/6
b. 6/3
c. 6/6
d. 6/7
6/6
the efficient utilization and adequate regulation of all revenue, expenditures and capital rights is
a. facilities management
b. finance management
c. marketing management
d. office management
finance management
the achieving of economical, orderly, and adequate distribution of products and services is
a. facilities management
b. finance management
c. marketing management
d. office management
marketing management
the planning, organizing, actuating, and controlling of office work is a facilities management b. finance management c. marketing management d. office management
office management
the obtaining and maintaining of a satisfactory and satisfied workforce is
a. facilities management
b. personnel management
c. marketing management
d. office management
personnel management
the obtaining and maintaining of adequate work space and funeral equipment:
facilities management
which of the following is the principal interest group for all funeral service personnel?
a. National Funeral Directors Association
b. Casket Manufacturers Association
c. National Selected Morticians
d. Order of the Golden Rule
NFDA
the portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the
selection room
a monument erected to the memory of the dead, with the dead human body not present is
a. grave marker
b. a cenotaph
c. an epitaph
d. an elegy
cenotaph
a printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the
a. invoice
b. bill of sale
c. bill of lading
d. arrangement form
arrangement form
the act of placing a dead human body in a grave is called
internment
one who is lacking necessities of life is said to be
a. insolvent
b. solvent
c. bankrupt
d. indigent
indigent
the dissecting of remains for the purpose of ascertaining the cause of death is
a. an ante mortem examination
b. a necropsy
c. a post-partum examination
d. an immdediate disposal
a necropsy
a device upon which caskets are placed one on top of the other for display is known as a
a. bier
b. casket standard
c. casket rack
d. catafalque
casket rack
a man who has lost his spouse by death is
a. executor
b. an executrix
c. a widow
d. a widower
a widower
the individual who supplies the statistical data concerning the deceased at the funeral arrangment conference is the
a. practitioner
b. funeral director
c. informant
d. chaplain
informat
the document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the
sales contract
a crepe badge or floral design placed on the door indicating the death of an individual is a
a. door badge
b. door veil
c. door sway
d. door piece
door badge
an area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a
lot
the distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives is
a. public relations
b. management
c. advertising
d. accounting
management
which of the following actions is improper, regarding the US flag used in a military funeral service?
a. holding flag waist high during volleys and taps
b. placing the flag on the casket with the blue field over the left shoulder of the veteran
c. lowering the flag into the grave with the deceased veteran
d. folding and presenting the flag to the next of kin
lowering the flag into the grave with the deceased veteran
a gasket sealed container used as either an insert into a casket or as a shipping case is
a. an air tray
b. an air pack
c. a metal vault
d. a ziegler case
a ziegler case
a jewish term for the anniversary of the death is
yarhzeit
birch is used in casket construction to manufacture
a. artificial laminate caskets
b. solid wood caskets
c. wood veneer caskets
d. composition board caskets
solid wood caskets
corrugated fiberboard is a material used in casket shell construction that is classified as
a. solid wood
b. wood veneer
c. artificial laminate
d. wood by-product
a wood by product
the process of coating ferrous metals with zinc is
a. plating
b. copper depositing
c. galvanizing
d. crinkling
plating
which of the following types of cloth covered exterior has raised designs above the surface of the material?
a. shirred
b. embossed
c. tufted
d. tailored
embossed
the rubber gasket used on sealer caskets is generally compressed between the rim flange and the
a. cove
b. gimp
c. top body molding flange
d. attached panel flange
top body molding flange
an example of lining material used in casket construction is
a. wood wool
b. cotton
c. linen weave
d. muslin
linen weave
an example of a padding material used in casket construction is
a. satin
b. twill weave
c. masselin
d. shredded paper
shredded paper
the part of the casket hardware that covers the exposed ends of the bar is
a. lug
b. arm
c. tip
d. ear
tip
the thickness of a ferrous metal casket is measured in
a. board feet
b. gauge
c. ounces per square foot
d. ounces per square inch
gauge
the body of the casket includes the
a. crown
b. tim
c. ogee
d. base molding
base molding
in the construction of a swing bar hardware, the arm attaches the bar to the
lug
the rim is part of the casket
a. body
b. cap
c. bottom
d. exterior
cap
the thickness of a non-ferrous metal casket is measured in
a. gauge
b. ounces per square foot
c. ounces per square inch
d. board feet
ounces per square foot
the component part of the throw that hangs down into the body of the casket is the
a. gimp
b. roll
c. cove
d. apron
apron
a transfer container which consists of a wooden tray with a corrugated covering for the casket is known as
a. ziegler case
b. wooden box
c. air pack
d. air tray
air tray
an eight-sided casket is referred to ask
a. slip top casket
b. hinge panel casket
c. an octagon casket
d. a regular couch casket
an octagon casket
an outer enclosure which entraps air via its dome-shaped construction uses which of the folowing closure methods?
a. top seal
b. end seal
c. air seal
d. hermetic seal
air seal
the suggested volume of containers used for cremated bodies is
200 cub inches
a casket in which the sides are vertical or at right angles to the casket bottom is
state casket
adult caskets normally increase in length by
3 inch increments
which of the following is an example of a grave liner
a. combination case
b. sectional
c. top seal vault
d. air seal vault
sectional
the jewish term for a seven day mourning period that begins on the day of burial is
shivah
in the jewish faith, the skull cap worn by the men at temple and funeral services is a
a. kippah
b. taharah
c. tallith
d. tehilim
kippah
the jewish term for the 30 day mourning period is
a. kriah
b. shivah
c. sholoshism
d. taharah
sholoshim
one who is authorized to read the lessons and the scripture in a Christian Science Church is the
a. speaker
b. priest
c. monsignor
d. reader
reader
which of the following is not used to identify the room in a funeral home where a remains lies in state?
a. slumber room
b. resting room
c. visitation room
d. state room
resting room
the time limit for filing for the social security lump sum death benefit payment is
2 years from the date of death.
a religious singer who assists a rabbi is a
cantor
one who carries the casket during the funeral service is
a casketbearer
the portion of the funeral service which is conducted at the place of disposition is the
committal service
which of the following is the most appropriate for a funeral director to do before leaving the next of kin after making the removal?
a. set a time for the arrangment conference
b. discuss cemetery property
c. discuss financial arrangements
d. determine the net worth of the owner
set a time for the arrangment conference