mst oral comm

Question 1

from the latin word communis meaning ____

Answer 1

common

Question 2

process of exchanging information

Answer 2

communication

Question 3

ANY BARRIER OR HINDRANCE THAT OBSTRUCTS
THE UNDERSTANDING OF THE MESSAGE

Answer 3

NOISE

Question 4

from an external source, environmental, that may
distract you from what you are trying to hear

Answer 4

PHYSICAL NOISE

Question 5

from an internal source which involves
physiological, health, or body conditions

Answer 5

PHYSIOLOGICAL NOISE

Question 6

from an internal source, the mind. happens when
emotions cause disruptions in shared meaning

Answer 6

PSYCHOLOGICAL NOISE

Question 7

different meaning or understanding of words;
language barrier

Answer 7

SEMANTIC NOISE

Question 8

ELEMENTS
OF
COMMUNICATION

Answer 8

Participants

Message

Channel

Feedback

Context

Question 9

Context

Answer 9

PHYSICAL

SOCIAL

PSYCHOLOGICAL

CULTURAL

Question 10

place, time, environment, and distance

Answer 10

PHYSICAL

Question 11

relationship

Answer 11

SOCIAL

Question 12

moods and feelings

Answer 12

PSYCHOLOGICAL

Question 13

beliefs and norms; with someone of a
different gender, age, social status,
religion, or nationality.

Answer 13

CULTURAL

Question 14

the use of words in
conveying messages

makes use of
language/words

Answer 14

Verbal Communication

Question 15

conveying messages in
ways that do not involve
the use of words

makes use of actions/body
movements

Answer 15

Non-verbal Communication

Question 16

the use of body language

gesture, eye contact, facial
expressions, posture

Answer 16

Kinesics

Question 17

how the space or distance
between the sender and the
receiver affects their
communication

Answer 17

PROXEMICS

Question 18

the role of time in the

communication process.

Answer 18

Chronemics

Question 19

the tone, speed, and
volume of a speaker’s voice

sighs and gasps

Answer 19

PARALANGUAGE

Question 20

the use of touch to convey
meaning in a conversation.

Answer 20

HAPTICS

Question 21

a conceptual representation that is
used to explain the communication
process

Answer 21

Model of
Communication

Question 22

presents a straight path of relaying information

Answer 22

Linear Model

Question 23

the message originates from two sources: the message
from the source and the feedback from the receiver

Answer 23

Interactive Model

Question 24

a two-way process in which communicators actively

participate in creating shared meanings

Answer 24

Transactional Model

Question 25

concept or idea to start a conversation

Answer 25

stimulus

Question 26

interaction between two or more people from different cultures

Answer 26

intercultural communication

Question 27

the system of knowledge; shared by a relatively large number of individuals

Answer 27

cultural communication

Question 28

affects the way we communicate with others. can influence the way a person chooses his or her peers

Answer 28

social status

Question 29

determined at birth through characteristics such as background, age, sex, and race

Answer 29

ascribed social class

Question 30

acquired through a persons ability, talent, and skill

Answer 30

achieved social class

Question 31

using communication to control ones behavior

Answer 31

regulation / control

Question 32

used to produce social relationships and develop bonds

Answer 32

social interaction

Question 33

speaker persuade a person

Answer 33

motivation

Question 34

emotions help humans express their ideas

Answer 34

emotional expression

Question 35

4 basic human emotions

Answer 35

happy
sad
surprised
angry

Question 36

situations in which communication occurs

Answer 36

speech context

Question 37

communication with ones self using internal vocalization

Answer 37

intrapersonal

Question 38

people communicating their feeings, ideas, and emotions and any other information with each other

Answer 38

interpersonal