mst oral comm Flashcards
from the latin word communis meaning ____
common
process of exchanging information
communication
ANY BARRIER OR HINDRANCE THAT OBSTRUCTS
THE UNDERSTANDING OF THE MESSAGE
NOISE
from an external source, environmental, that may
distract you from what you are trying to hear
PHYSICAL NOISE
from an internal source which involves
physiological, health, or body conditions
PHYSIOLOGICAL NOISE
from an internal source, the mind. happens when
emotions cause disruptions in shared meaning
PSYCHOLOGICAL NOISE
different meaning or understanding of words;
language barrier
SEMANTIC NOISE
ELEMENTS
OF
COMMUNICATION
Participants
Message
Channel
Feedback
Context
Context
PHYSICAL
SOCIAL
PSYCHOLOGICAL
CULTURAL
place, time, environment, and distance
PHYSICAL
relationship
SOCIAL
moods and feelings
PSYCHOLOGICAL
beliefs and norms; with someone of a
different gender, age, social status,
religion, or nationality.
CULTURAL
the use of words in
conveying messages
makes use of
language/words
Verbal Communication
conveying messages in
ways that do not involve
the use of words
makes use of actions/body
movements
Non-verbal Communication
the use of body language
gesture, eye contact, facial
expressions, posture
Kinesics
how the space or distance
between the sender and the
receiver affects their
communication
PROXEMICS
the role of time in the
communication process.
Chronemics
the tone, speed, and
volume of a speaker’s voice
sighs and gasps
PARALANGUAGE
the use of touch to convey
meaning in a conversation.
HAPTICS
a conceptual representation that is
used to explain the communication
process
Model of
Communication
presents a straight path of relaying information
Linear Model
the message originates from two sources: the message
from the source and the feedback from the receiver
Interactive Model
a two-way process in which communicators actively
participate in creating shared meanings
Transactional Model
concept or idea to start a conversation
stimulus
interaction between two or more people from different cultures
intercultural communication
the system of knowledge; shared by a relatively large number of individuals
cultural communication
affects the way we communicate with others. can influence the way a person chooses his or her peers
social status
determined at birth through characteristics such as background, age, sex, and race
ascribed social class
acquired through a persons ability, talent, and skill
achieved social class
using communication to control ones behavior
regulation / control
used to produce social relationships and develop bonds
social interaction
speaker persuade a person
motivation
emotions help humans express their ideas
emotional expression
4 basic human emotions
happy
sad
surprised
angry
situations in which communication occurs
speech context
communication with ones self using internal vocalization
intrapersonal
people communicating their feeings, ideas, and emotions and any other information with each other
interpersonal
