Motivation Theories Flashcards

1
Q

Who is FW Taylor

A

American engineer and management consultant

Focused on efficiency and productivity

Approach to management based on:
Measurement of what can be done better and how
Monitoring to ensure targets are met
Control through analysis

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2
Q

What motivates us to work harder

A

More money
Enjoyment
Empowerment- make your own decisions
Teamwork
Promotion

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3
Q

Taylor’s approach to management and motivation

A

Work study
Identify
Train
Reward

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4
Q

Implications of Taylorism

A

Managers should maintain close control and supervision over their employees
Autocratic style of manegment and leadership
Motivate workers using piece rate payment pay based on how much they produce

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5
Q

Maslow-hierarchy needs

A

Maslow’s theory was that we all have a pyramid of needs.
• We start by meeting our needs at the bottom for example; food, water, shelter
• We then look for a secure job to meet our safety needs
• We then look for teamwork and a social job
• We then look for responsibility and promotion
• Then when all these needs are met we start to self actualise, which is where we reach our potential

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6
Q

Self actualisation needs

A

This is the top of the pyramid
• We only rise to this level of needs once
we have fulfilled all the others
• At this level we are; creative spontaneous, problem solving, accepting of our circumstances, in a challenging job, inspiring others, and highly engaged with our work environment

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7
Q

Esteem needs

A

At this level we have the psychological need for the respect of others
• We seek independence, recognition, honour, status and responsibility
• We want to feel important at work and feel that we are vital to a business

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8
Q

Love/belonging needs

A

At this point in the hierarchy we seek love and friendship
• We crave affection and intimacy
• We look to belong to social
groups, clubs, community groups
• We wish to be trusted and accepted in society

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9
Q

Safety needs

A

At this point in the hierarchy we have the need for safety and security and health
• Safety in terms of having a roof over our head, but it can also mean security of employment

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10
Q

Physiological needs

A

At the foot of the pyramid is all our basic needs
• The need we have for food, water, warmth and everything else we need for basic life
• If these are not being met we have no interest in joining clubs, actualizing, having a family, falling in love etc.

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11
Q

What is motivation

A

The strategies that managers use to get the employees to produce to the maximum

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12
Q

Who is Abraham Maslow

A

An American psychologist
People have 5 sets of needs which come in a particular order

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13
Q

Herzberg- two factor theory

A

Frederick Herzberg worked in the 1960s, his theories are still studied today.
• He interviewed accountants and engineers to find out what motivated them
• His theory was that employees have motivating factors; interesting work, recognition and personal achievement, responsibility and scope to develop

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14
Q

Herzberg theory

A

His theory was that employees have motivating factors; interesting work, recognition and personal achievement, responsibility and scope to develop

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15
Q

What is Herzberg theory called

A

Two factor theory

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16
Q

What is Taylor theory called

A

Scientific management

17
Q

Who is Herzberg

A

American psychologist
Specialism in business manegment
Focuses on non financial factors

18
Q

What are the two factors of Herzberg theory

A

Motivators
Hygiene factors