Motivation and Rewards Flashcards
Why is motivation important in the workplace?
Motivation helps attract employees, retain staff, and increase productivity and efficiency.
What can happen if workers are not motivated?
Low performance, absenteeism, high staff turnover, and poor customer service.
What was Maslow’s theory of motivation?
Maslow’s hierarchy of needs says employees are motivated by five levels: physical needs, safety, social needs, esteem, and self-actualization.
How do businesses use Maslow’s theory?
By providing fair pay, job security, teamwork, recognition, and chances for personal growth.
What was Herzberg’s theory of motivation?
Herzberg said there are hygiene factors (like pay and working conditions) and motivators (like achievement and responsibility). Both are needed to keep workers happy.
What was Taylor’s theory of motivation?
Taylor believed workers are motivated mainly by money. He supported paying workers based on performance.
What is remuneration?
It’s the money a worker earns – usually a salary or hourly wage.
What is a bonus?
Extra money paid to employees for meeting targets or good performance.
What is commission?
A payment based on the amount of sales made- often used for sales people.
How can promotion motivate employees?
It gives workers more responsibility, status, and often higher pay, which can motivate them to work harder.
What are fringe benefits?
Extra perks like a company car, gym membership, or private healthcare that make the job more attractive.
What is job rotation?
Moving employees between different tasks to make work less boring and build skills.
What is job enrichment?
Giving employees more challenging and meaningful work to make their job more satisfying.
What is autonomy?
Allowing employees to make some decisions on their own, which builds trust and motivation.
Why do businesses use non-financial methods of motivation?
They improve job satisfaction, reduce boredom, and can be more cost-effective than financial methods.
