Motivation Flashcards
Under Job Performance, this is the degree to which the employee POSSESES skills, abilities, knowledge and experiences relevant to his job.
Capacity to Perform
Under Job Performance, this is the CIRCUMSTANCES in which an employee can work
Opportunity to Perform
Under Job Performance, this is the degree in which an employee desires and is WILLING to exert effort to achieve the goals assigned to him
Willingness to Perform
Process of ACTIVATING behavior, sustaining it, and directing it toward a particular goal
Motivation
Theory of Motivation developed by Abraham Maslow
Maslow’s Hierarchy of Needs
Theory of motivation that was developed by Clayton Alderfer
ERG THEORY
Existence, Relatedness, Growth
Theory developed by Frederick Herzberg that identifies 1, JOB CONTEXT as a source of job dissatisfaction and 2, JOB CONTENT as the source of job satisfaction
Two Factor Theory
Theory developed by David C. McClelland that says that people ACQUIRE or learn certain needs from their culture.
Acquired Needs Theory (Power, Affiliation, Achievement)
Theory developed by Edwin A. Locke that says specific and difficult GOALS with feedback lead to higher performance.
Goal Setting Theory
Theory that says the CONTENTION of behavior is determined by its CONSEQUENCES
Reinforcement Theory by BF Skinner
First proposed by Vroom, this theory says motivation results from deliberate choices to ENGAGE in activities in order to achieve worthwhile OUTCOMES
Expectancy Theory of Motivation
How well the person believes he or she can PERFORM the task
Expectancy
How well the person believes that performance will LEAD to certain outcomes
Instrumentality
The VALUE that the person attaches to the outcomes
Valence
Theory that individuals compare job inputs and outcomes with those of others and then respond to eliminate INEQUITIES
Equity Theory
Three important concepts in designing jobs
- Job Enrichment
- Job Characteristics Model
- Job Crafting
Refers to the practice of BUILDING MOTIVATING FACTORS like responsibility, achievement and recognition into job content.
Job Enrichment
Employees receive IMMEDIATE evaluation for their work
Direct Feedback
Means an employee is given a chance to serve an internal and external CLIENT
Client Relationship
Employee acquires NEW KNOWLEDGE while doing his work
New Learning
Employees has some CONTROL over which method to choose to accomplish a task
Control Over Method
The job has UNIQUE qualities and features
Unique Experience
Provides the employee the opportunity to COMMUNICATE DIRECTLY with people who use their output
Direct Communication Authority
Employee has CONTROL OVER RESOURCES such as money, material or people
Control Over Resources
