Motivation Flashcards
What is motivation?
The physiological process that drives behaviour towards or avoids some object.
Why is motivation important? (5 points)
Jobs become more satisfying Reduced staff turnover Reduced staff skipping days Increased productivity Management can control employees
There are types types of motivation, what are they?
Intrinsic and Extrinsic
Give some examples of intrinsic motivation.
Internal rewards such as;
Enjoyment
Satisfaction
Give some examples of extrinsic motivation.
Money
Awards
Praise
Motivation theories come user two categorisation, what are they?
Process theories and control theories
Name three content theories.
Maslow’s hierarchy of needs
Hertzberg’s two factor theory
Alderfer’s ERG model
Maslow’s hierarchy of needs is a pyramid where each level must be met before striving to attain the next. What are the 5 levels from bottom to top?
Physiological Safety Social/love Esteem Self actualisation
What do E, R and G stand for in Alderfer’s ERG model?
Existence needs
Relatedness needs
Growth needs
What are the two factors in Hertzberg’s two factor theory ?
Motivators and Hygiene factors which can be likened to intrinsic and extrinsic.
What are the two associated process theories?
Equity theory and goal setting
What is Equity theory?
The input must match the output and vice versa.
If I put in X amount of effort then I would expect X amount of reward back.
What happens if the balance isn’t equal in equity theory?
The input is reduced
An employees organisation citizenship will decrease
What are the qualities of goal setting theory?
Goals must be set that are SMART
Specific, measurable, achievable, relevant and time constrained.
