Bureaucracy Flashcards

1
Q

Who founded to management principle, bureaucracy?

A

Max Weber

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2
Q

Weber identified three types of authority in bureaucracy. What are they?

A

Charismatic
Traditional
Rational-legal

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3
Q

Charismatic is a type of authority in bureaucracy, what is meant be the term charismatic when used as a type of authority?

A

It is the personal authority of individuals

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4
Q

Traditional is a type of authority in bureaucracy, what is meant be the term traditional when used as a type of authority?

A

An established authority of institutions

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5
Q

Rational-legal is a type of authority in bureaucracy, what is meant be the term rational-legal when used as a type of authority?

A

A system of rules devised for rational reasons

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6
Q

What are some of the key traits of bureaucracy? (4 points)

A
  • Impersonal
  • Structured
  • Clear chain of command
  • Administrative
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7
Q

Written documents are one of the key features of which type of management technique?

A

Bureaucracy

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8
Q

What are some of the advantages of bureaucracy?

A
  • Job satisfaction
  • Opportunities for career progression
  • Limitation of arbitrary power
  • A wall against civil liberty
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9
Q

What is the key difference between Taylor and Weber’s management theories?

A

Taylor focused on the task, where as Weber focused on the organisation.

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10
Q

What are some of the key similarities between Taylor and Weber’s management theories?

A
  • Central formal structure
  • Specialisation
  • Fragmentation
  • Discipline
  • Predicability
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11
Q

Post-bureacracy came about due to the criticisms of bureaucracy. What were some of those criticisms?

A
  • Excess regulation and hierarchy
  • Over cautious
  • Denial of responsibility
  • Distorted communication
  • Delay in communication
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12
Q

What were some of the changes made from bureaucracy to post-bureaucracy?

A
  • Rules were replaced with consensus
  • Responsibility was given based on merit not hierarchy
  • People were treated as individuals
  • The boundaries of the organisation were opened
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