Motivating workers (6)

Question 1

Why do people work?

Answer 1

• To get money
• To feel important
• To feel like they’re part of a group
• Security(knowing you are safe)
• Job satisfaction(Enjoying the job)

Question 2

What was F.W. Taylor’s motivational theory?

Answer 2

Pay workers more money, they do more work.

Question 3

Criticisms of F.W. Taylor’s theory?

Answer 3

• Too simplistic(Money isn’t the only incentive)
• If the job provides no satisfaction, workers still won’t work better
• As employees’ wages are based on output, problems arise when output can’t be measured easily

Question 4

What did Abraham Maslow propose?

Answer 4

Maslow created a hierarchy of needs showing what is important to the workers. (http://www.simplypsychology.org/maslow.html)

Question 5

What was Frederick Herzberg’s motivation theory?

Answer 5

He split up the needs of workers into two groups- Hygiene factors and Motivators. Hygiene factors needed to be satisfied first.

Question 6

What did Herzberg’s Hygiene factors include?

Answer 6

These were the basic animal needs, like- status, security, work conditions, salary, relationship with others, wtc.

Question 7

What did Herzberg’s motivators include?

Answer 7

Factors for psychological growth, like: recognition, achievement, promotion, the work.

Question 8

Factors for motivating employees-

Answer 8

• Financial rewards(wages, salaries, etc.)
• Non-financial rewards(Health care, pension, perks, etc.)
• Job satisfation

Question 9

Advantages and Disadvantages of Wages?

Answer 9

+No wait, workers paid regularly
+More hours=More money
-Need to be calculated weekly, expensive & time-consuming

Question 10

Advantages & Disadvantages of time rates?

Answer 10

+Easy to calculate money to be paid

• Clocking-in system needed
• Good and bad workers get paid the same
• Supervisors needed, expensive

Question 11

Advantages & Disadvantages of piece rates?

Answer 11

+Workers encouraged to make more output

• Quality may be overlooked
• Workers who are careful won’t be paid as much as those who rush
• If machinery breaks, workers get less moolah.

Question 12

Advantages & Disadvantages of salaries?

Answer 12

+Easy to calculate
-Extra work usually not paid for
+needs be calculated only once a month

Question 13

What is job satisfaction?

Answer 13

Job satisfaction is the enjoyment derived from performing your job.

Question 14

Ways to increase job satisfaction?

Answer 14

• Job rotation
• Job enlargement
• Job enrichment
• Teamworking

Question 15

What is job rotation?

Answer 15

Job rotation involves swapping workers around and so they do a specific task for a only little while

Question 16

What is job enlargement?

Answer 16

Job enlargement is when extra, similar tasks are added to the worker’s job description

Question 17

What is job enrichment?

Answer 17

It involves adding tasks that require more skill/responsibility