Market Research(11) Flashcards

1
Q

What is a product-oriented business?

A

A business whose main focus of activity is on the product itself

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2
Q

What is a market-oriented bizness?

A

A business which carries out market research to find out consumer wants before a product is developed and produced

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3
Q

What is market research aiming to find out?

A
  • Which features are favourable
  • Who would be willing to buy the product?
  • Where, for how much would people be willing to buy it?
  • What is the competition like?
  • How should I advertise?
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4
Q

What is market research?

A

Market research is the process of gathering, analysing and interpreting information about a market

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5
Q

What are the two types of information?

A
  • Quantitative research: About quantity (Duh.)

- Qualitative research: About opinions/judgement

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6
Q

What are the two types of research?

A
  • Primary Research/Field Research

- Secondary Research/Desk Research

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7
Q

Ways of conducting primary research?

A
  • Questionnaires
  • Interviews
  • Observation
  • Focus groups
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8
Q

Advantages/Disadvantages of questionnaires?

A

+Detailed info -Time-consuming & Expensive
+Opinions obtained -Analysing takes time
+Can be online, so cheap -May be misleading
+Can be linked to prize draws

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9
Q

Advantages/Disadvantages of interviews

A

+Interviewer can explain questions
+Detailed info
-Interviewer may bias test subject
-Time-consuming & Expensive

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10
Q

Advantages and disadvantages of focus groups?

A

+Detailed info

-Time-consuming, expensive, biased

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11
Q

Types of observation?

A
  • Recording
  • Watching
  • Audits
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12
Q

Advantages/Disadvantages of Observation?

A

+Inexpensive

-Not detailed info

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13
Q

Internal sources of secondary research. Give me names.

A
  • Sales department records
  • Opinions of employees
  • Finance department
  • Customer Service department
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14
Q

External sources of secondary research, please.

A
  • Government stats
  • Newspapers
  • Market research agencies
  • Internet
  • Trade Associations
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15
Q

Different ways of presenting data?

A
  • Chart
  • Table
  • Graph
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16
Q

Who carries out market research?

A

Businesses can carry out their own market research, it is cheaper & easier. They can also pay a specialist market research agency, who will conduct surveys and polls. They are quite expensive