More Questions Flashcards
There is a minor conflict between several members on a project team; the issue has no significant
impact on the project. Which of the following would be the BEST conflict resolution technique for
the project manager to employ?
A. Avoiding
B. Forcing
C. Compromising
D. Confronting
A
A customer has requested an increase in the scope of a current project, but the project schedule
remains the same. Which of the following is MOST likely impacted? (Select TWO).
A. Project quality B. Project cost C. Project baseline D. Project milestones E. Deployment plan
a,b
Which of the following would be used to allow a project team to take action to fix problems that
are causing the GREATEST number of defects?
A. Flow charting
B. Statistical sampling
C. Scatter diagram
D. Pareto diagram
D
Which of the following risk response strategies involves the use of insurance, performance bonds,
or warranties?
A. Risk acceptance
B. Risk mitigation
C. Risk avoidance
D. Risk transfer
D
During which of the following process groups is the availability of required resources for the
project determined?
A. Executing
B. Monitoring/Controlling
C. Initiating
D. Planning
D
Given the circumstances below, which of the following would be the BEST action for the project
manager to take?
One of the key stakeholders disagrees with the project.
Two of the key staff members refuse to work with each other.
The budget for the project has been reduced.
The scope of the project has changed.
A. The staff members who refuse to work together should be terminated so that the project can
proceed on schedule.
B. The project should be closed because the scope has changed.
C. The project manager should work with the stakeholders to resolve the areas of
disagreement.
D. The project manager should fast track the schedule because the project budget was reduced.
C
A product does not meet the customer’s quality specifications. Which of the following can the
project manager use to bring the product quality into alignment with the specifications? (Select
TWO).
A. Fast tracking B. Trend analysis C. Pareto chart D. High level cost estimate E. Monte Carlo
B,C
A key stakeholder has informed the project manager that the project must be completed on time.
The project is currently running behind schedule. The budget provided for the project will not allow
for additional resources. In order to meet the demands of the key stakeholder, which of the
following is the BEST action for the project manager to take?
A. Crash the schedule.
B. Fast track the schedule.
C. Negotiate for more resources.
D. Negotiate a new schedule.
B
The key stakeholder requires the project manager to advance the completion date before funding
runs out. The project manager has had problems with this stakeholder in the past and wants to
document this request. Which of the following should the project manager do? (Select TWO).
A. Complete a project change request form. B. Analyze the project impact. C. Update the project scope statement. D. Revise the scope management plan. E. Monitor the work performance.
AB
During a project status meeting a positive project risk is identified and is within the team’s
control. Which of the following would be the BEST response?
A. Accept the risk.
B. Transfer the risk.
C. Mitigate the risk.
D. Exploit the risk.
D
The project manager has the MOST authority in which of the following organizational structures?
A. Balanced Matrix
B. Functional
C. Weak Matrix
D. Strong Matrix
D
A project sponsor has just signed a document that authorizes the project manager for an
upcoming project. Which of the following elements would be included in this document?
A. The purpose of the project.
B. Quantitative analysis for all major project risks.
C. Team member responsibilities.
D. The technical specifications of the final deliverable.
A
A project has just entered the execution phase. The deadline to respond to the RFP has expired.
Which of the following activities describes the NEXT action to take?
A. Develop a contract for each vendor.
B. Perform a make or buy analysis.
C. Determine the type of contract for the project.
D. Evaluate and select a seller response.
D
A project manager has just completed the work breakdown structure (WBS) with the project
team. Which of the following would be used during activity sequencing?
A. Precedence diagramming method
B. Monte Carlo analysis
C. Resource availability
D. Resource leveling technique
A
Fast tracking a schedule involves which of the following?
A. Adding resources to critical path activities.
B. Increasing the budget for the project.
C. Allowing team members to work overtime.
D. Performing critical path activities simultaneously.
D
Crashing a schedule involves which of the following?
A. Performing a re-baseline of the project schedule.
B. Performing critical path activities simultaneously.
C. Adding resources to critical path activities.
D. Estimating the earned value of the project activities.
C
A project with a total budget of $100,000 is in the ninth month and has an earned value of
$80,000 and actual costs of $90,000. The project’s cost variance is:
A. -$5,000.
B. -$10,000.
C. +$10,000.
D. +$170,000.
B
During which of the following process groups is the project charter developed?
A. Pre-project setup
B. Project execution
C. Project planning
D. Project control
A
Which of the following describes a work breakdown structure (WBS)?
A. Determines the critical path of a project schedule.
B. Identifies stakeholders and their roles.
C. Is deliverable-oriented and hierarchical in nature.
D. Measures the quality of the project objectives.
C
During the execution phase, a customer approaches the project manager demanding a change.
Which of the following are the steps the project manager should take? (Select TWO).
A. Make the change. B. Notify the Executive Sponsor. C. Fill out a change request form. D. Evaluate the impact of the change. E. Deny the change.
C,D
A project team member has been re-assigned to another project. Which of the following should
the project manager do FIRST?
A. Notify the executive sponsor of the team member’s reassignment.
B. Assess the impact on the project schedule.
C. Request additional funds to pay overtime to the remaining team members.
D. Request additional staff to complete the work of the re-assigned team member.
B
During execution of the project, the project sponsor informs the project manager that a
requirement needs to be added to the scope statement. Which of the following is the FIRST
action that the project manager should take?
A. Evaluate the impact of the change on the project.
B. Call the project team members together to determine how to handle the change.
C. Change the work breakdown structure (WBS) to include all the tasks involved with this
change.
D. Rewrite the statement of work (SOW) to include the proposed change.
A
Which of the following are reasons why formal project closure is important? (Select THREE).
A. Releases staff from the project.
B. Reassigns staff to another project.
C. Releases leftover funding from the project.
D. Provides historical information.
E. Allows for final changes to the work breakdown structure (WBS).
F. Confirms completed/non-completed objectives.
A,D,F
Which of the following is the correct order of the project life cycle?
A. Planning, initiating, monitoring / controlling, executing, closing.
B. Initiating, planning, monitoring / controlling, executing, closing.
C. Initiating, planning, executing, monitoring / controlling, closing.
D. Planning, initiating, executing, monitoring / controlling, closing.
C
Various technologies exist to complete a project, but the project manager is not well versed in
these technologies. Which of the following can the project manager initiate to assist with the
decision?
A. A Statement of Work (SOW)
B. A project needs assessment
C. A vendor contract
D. A Request for Proposal (RFP)
D
A project manager receives an inquiry from the human resources department about the work ethic
of a certain team member. Which of the following should the project manager give to the HR
department?
A. Performance reports
B. Meeting attendance
C. Key Performance Indicators (KPIs)
D. Quality metrics
A
A new technology being implemented will result in project team member layoffs. Which of the
following actions can the project manager take to address team member concerns?
A. Cancel the project.
B. Host a meeting to provide a status update.
C. Outsource the project.
D. Select a different technology that will not result in layoffs.
B
A company is validating a project. The project has a high probability of success. Which of the
following is the MOST important consideration before authorizing the project?
A. The company’s strategic goals
B. Training requirements
C. The project manager’s experience
D. Resource availability
A
A department has had several absences due to illness; as a result, the project team has not been
meeting the set milestones. Which of the following techniques would assist the project manager
to determine the affect on the project schedule?
A. CPI
B. SV
C. PV
D. EV
B
Which of the following is an advantage of a functional organization?
A. Centralization of resources.
B. Increase of the project manager’s authority.
C. Functional manager controls resources.
D. Decrease in overlap of projects.
A
A company has 50 percent of a project complete. The project plan states:
The project will last 10 months
The company will create 150 gadgets per month
The cost to make each gadget will be $55
The total budget is $9,000
Which of the following is the planned value for the project?
A. $1,500
B. $4,500
C. $8,250
D. $9,000
B
Which of the following is included in the project charter?
A. A work performance report
B. A cost assessment
C. A high level plan
D. A risk assessment
C
QUESTION 33
Which of the following activities occur in the planning phase of a project? (Select TWO).
A. Obtain product acceptance. B. Identify the Executive Sponsor. C. Assign and explain tasks. D. Perform project kick off. E. Prepare a project charter.
C,D
Transition plans include which of the following elements?
A. Work Breakdown Structure (WBS)
B. Project warranty
C. Project process reports
D. Earned value calculations
B
Which of the following tools can be used to determine if a project deliverable is out of
specification?
A. PERT
B. RACI chart
C. Gantt chart
D. Control chart
D
Click on the Exhibit button. Which of the following is the critical path of the network diagram?
A. Start-D-E-Finish
B. Start-C-E-Finish
C. Start-D-E-F-Finish
D. Start-B-F-Finish
A Cause it’s the longest
During monitoring/controlling, a defect is found in the project deliverable. In which of the
following processes did this occur?
A. Quality control
B. Risk assessment
C. Quality assurance
D. Stakeholder analysis
A
A project manager needs to determine the trends a process is exhibiting over time. Which of the
following tools should the project manager use?
A. Histogram
B. Ishikawa diagram
C. Pareto chart
D. Run chart
D
A project manager conducted a risk probability and impact assessment with the project team. In
which of the following risk management processes did this occur?
A. Qualitative risk analysis
B. Quantitative risk analysis
C. Risk response planning
D. Risk identification
A
One of the team members assigned to a project is not performing well. The team member is new
and is not experienced in the type of work involved with this project. Which of the following is the
BEST response to this situation?
A. Ask other team members to help.
B. Assign the team member to another project.
C. Talk to the team member to encourage better performance.
D. Arrange for training for the team member.
D
The project manager has performed earned value management on a project and determined that
the CPI is 1.2 and the SPI is .75. The project is:
A. over-budget and behind schedule
B. under-budget and behind schedule
C. over-budget and ahead of schedule
D. under-budget and ahead of schedule
B
A project manager should formally close out a project when:
A. key project team members are needed to work on other projects
B. a key stakeholder is satisfied with the project deliverables
C. the CPI is 1.5 at the midpoint of the project
D. the project has been terminated unexpectedly
D
An end user advises the project manager that they will require extensive training to learn how to
use the new system that is being developed. Which of the following should the project manager
do FIRST?
A. Create an RFP for vendors who can train the end users.
B. Schedule the necessary training for the end users before the completion of the project.
C. Analyze the impact of including the training in the project.
D. Advise the end user that training was not included in the project charter, and another project
charter will need to be created.
C
During the planning phase of the project, a subject matter expert (SME) estimates that one of the
tasks identified for the project will take 120 hours to complete. Which of the following actions
should the project manager take to make sure the work is scheduled correctly?
A. Advise the SME that the work must be completed in less than 120 hours.
B. Consult with others on the team to determine their estimates for the work.
C. Further decompose the work of the task to no more than 80 hours.
D. Increase the estimate to ensure work is completed on time.
C
A project manager needs to determine how much it will cost for a third party to complete certain
deliverables and the steps they will take to complete those deliverables. Which of the following
should the project manager do to gather this information?
A. Issue a RFQ
B. Issue an RFP
C. Create a WBS
D. Develop a SOW
B
Which of the following tools would be used to decompose a project?
A. WBS
B. SOW
C. PDM
D. WBS Dictionary
A
The portion of the project charter that deals with expected, but not proven, conditions in the
project are the high level:
A. constraints
B. assumptions
C. risks
D. cost estimates
B
The portion of the project charter that deals with project limitations is the high level:
A. milestones
B. constraints
C. assumptions
D. risks
B
Final project acceptance criteria are contained in which of the following?
A. Transition plan
B. Project scope document
C. Project charter
D. Quality plan
B
Paperwork related to the project is not being signed in the correct order. The BEST way to correct
this problem would be to implement a procedure for managing:
A. required forms
B. document routing
C. change
D. document version control
B
Which of the following activities are associated with a project kick-off meeting? (Select TWO).
A. Obtaining a signature on the project charter.
B. Communicating project goals and objectives.
C. Communicating work package assignments.
D. Creating a rough draft of the transition plan.
E. Communicating stakeholder expectations.
B,E