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Comptia Project+ > Exam Objectives 901 > Flashcards

Exam Objectives 901 Flashcards

1
Q

The exam objectives are split into 4 categories, what are they?

A
  1. 0 Hardware
  2. 0 Networking
  3. 0 Mobile Devices
  4. 0 Hardware and Network Troubleshooting
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2
Q

Objective 1.1 Given a scenario configure settings and use BIOS/UEFI tools on a PC. List the knowledge needed to complete this objective.

A 
Firmware upgrades/flash BIOS
BIOS component information 
-RAM
-Hard drive
-Optical Drive
-Cpu
BIOS configurations
-boot sequence
-enabling and disabling devices 
-date and time
-clock speeds
-virtualization support
- BIOS security
Built in Diagnostics
Monitoring
- Temp monitoring
- Fan speeds
- Intrusion detection notification 
- Voltage
- Clock
- Bus speed
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3
Q

1.2 Explain the importance of motherboard

components, their purpose and properties

A 
• Sizes
- ATX
- Micro-ATX
- Mini-ITX
- ITX
• Expansion slots
- PCI
- PCI-X
- PCIe
- miniPCI
• RAM slots
• CPU sockets
• Chipsets
- Northbridge
- Southbridge
• CMOS battery
• Power connections and types
• Fan connectors
• Front/top panel connectors
- USB
- Audio
- Power button
- Power light
- Drive activity lights
• Bus speeds
• Reset button
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4
Q

1.3 Compare and contrast various RAM types and their features

A 
• Types
- DDR
- DDR2
- DDR3
- SODIMM
- DIMM
- Parity vs. non-parity
- ECC vs. non-ECC
- RAM configurations
 - Single channel vs. dual
 channel vs. triple channel
- Single sided vs. double sided
- Buffered vs. unbuffered
• RAM compatibility
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5
Q

1.4 Install and configure PC expansion cards.

A
  • Sound cards
  • Video cards
  • Network cards
  • USB cards
  • Firewire cards
  • Thunderbolt cards
  • Storage cards
  • Modem cards
  • Wireless/cellular cards
  • TV tuner cards
  • Video capture cards
  • Riser cards
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6
Q

1.5 Install and configure storage devices and use appropriate media

A 
• Optical drives
- CD-ROM/CD-RW
- DVD-ROM/DVD-RW/DVD-RW DL
- Blu-ray
- BD-R
- BD-RE
• Magnetic hard disk drives
- 5400 rpm
- 7200 rpm
- 10,000 rpm
• Hot swappable drives
• Solid state/flash drives
- Compact flash
- SD
- MicroSD
- MiniSD
- xD
- SSD
- Hybrid
- eMMC
• RAID types
- 0
- 1
- 5
- 10
• Tape drive
• Media capacity
- CD
- CD-RW
- DVD-RW
- DVD
- Blu-ray
- Tape
- DVD DL
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7
Q

1.6 Install various types of CPUs and apply the appropriate cooling methods.

A 
• Socket types
- Intel: 775, 1155, 1156, 1366, 1150, 2011
- AMD: AM3, AM3+, FM1, FM2, FM2+
• Characteristics
- Speeds
- Cores
- Cache size/type
- Hyperthreading
- Virtualization support
- Architecture (32-bit vs. 64-bit)
- Integrated GPU
- Disable execute bit
• Cooling
- Heat sink
- Fans
- Thermal paste
- Liquid-based
- Fanless/passive
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8
Q

1.7 Compare and contrast various PC connection interfaces,

their characteristics and purpose.

A 
• Physical connections
- USB 1.1 vs. 2.0 vs. 3.0
 - Connector types: A, B, mini, micro
- Firewire 400 vs. Firewire 800
- SATA1 vs. SATA2 vs. SATA3, eSATA
- Other connector types
 - VGA
 - HDMI
 - DVI
 - Audio
 - Analog
 - Digital (Optical connector)
 - RJ-45
 - RJ-11
 - Thunderbolt
• Wireless connections
- Bluetooth
- RF
- IR
- NFC
• Characteristics
- Analog
- Digital
- Distance limitations
- Data transfer speeds
- Quality
- Frequencies
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9
Q

1.8 Install a power supply based on given specifications.

A 
• Connector types and their voltages
- SATA
- Molex
- 4/8-pin 12v
- PCIe 6/8-pin
- 20-pin
- 24-pin
• Specifications
- Wattage
- Dual rail
- Size
- Number of connectors
- ATX
- MicroATX
- Dual voltage options
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10
Q

1.9 Given a scenario, select the appropriate components for a custom PC configuration to meet customer specifications or needs.

A 
• Graphic/CAD/CAM design workstation
- Multicore processor
- High-end video
- Maximum RAM
• Audio/video editing workstation
- Specialized audio and video card
- Large fast hard drive
- Dual monitors
• Virtualization workstation
- Maximum RAM and CPU cores
• Gaming PC
- Multicore processor
- High-end video/specialized GPU
- High-definition sound card
- High-end cooling
• Home theater PC
- Surround sound audio
- HDMI output
- HTPC compact form factor
- TV tuner
• Standard thick client
- Desktop applications
- Meets recommended
 requirements for selected OS
• Thin client
- Basic applications
- Meets minimum requirements
 for selected OS
- Network connectivity
• Home server PC
- Media streaming
- File sharing
- Print sharing
- Gigabit NIC
- RAID array
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11
Q

1.10 Compare and contrast types of display devices and their features.

A 
Types
- LCD
 - TN vs. IPS
 - Fluorescent vs. LED backlighting
- Plasma
- Projector
- OLED
• Refresh/frame rates
• Resolution
• Native resolution
• Brightness/lumens
• Analog vs. digital
• Privacy/antiglare filters
• Multiple displays
• Aspect ratios
- 16:9
- 16:10
- 4:3
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12
Q

1.11 Identify common PC connector types and associated cables.

A 
Display connector types
- DVI-D
- DVI-I
- DVI-A
- DisplayPort
- RCA
- HD15 (i.e., DE15 or DB15)
- BNC
- miniHDMI
- miniDin-6
• Display cable types
- HDMI
- DVI
- VGA
- Component
- Composite
- Coaxial
• Device cables and connectors
- SATA
- eSATA
- USB
- Firewire (IEEE1394)
- PS/2
- Audio
• Adapters and convertors
- DVI to HDMI
- USB A to USB B
- USB to Ethernet
- DVI to VGA
- Thunderbolt to DVI
- PS/2 to USB
- HDMI to VGA
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13
Q

1.12 Install and configure common peripheral devices

A 
• Input devices
- Mouse
- Keyboard
- Scanner
- Barcode reader
- Biometric devices
- Game pads
- Joysticks
- Digitizer
- Motion sensor
- Touch pads
- Smart card readers
- Digital cameras
- Microphone
- Webcam
- Camcorder
• Output devices
- Printers
- Speakers
- Display devices
• Input & output devices
- Touch screen
- KVM
- Smart TV
- Set-top Box
- MIDI-enabled devices
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14
Q

1.13 Install SOHO multifunction device/printers

and configure appropriate settings.

A 
• Use appropriate drivers for a
 given operating system
- Configuration settings
 - Duplex
 - Collate
 - Orientation
 - Quality
• Device sharing
- Wired
 - USB
 - Serial
 - Ethernet
- Wireless
 - Bluetooth
 - 802.11 (a/b/g/n/ac)
 - Infrastructure vs. ad hoc
- Integrated print server (hardware)
- Cloud printing/remote printing
• Public/shared devices
- Sharing local/networked device
 via operating system settings
 - TCP/Bonjour/AirPrint
- Data privacy
 - User authentication on the device
 - Hard drive caching
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15
Q

1.14 Compare and contrast differences between the various print technologies and the associated imaging process.

A 
• Laser
- Imaging drum, fuser assembly,
 transfer belt, transfer roller, pickup
 rollers, separate pads,
 duplexing assembly
- Imaging process: processing,
 charging, exposing, developing,
 transferring, fusing and cleaning
• Inkjet
- Ink cartridge, print head, roller, feeder,
 duplexing assembly, carriage and belt
- Calibration
• Thermal
- Feed assembly, heating element
- Special thermal paper
• Impact
- Print head, ribbon, tractor feed
- Impact paper
• Virtual
- Print to file
- Print to PDF
- Print to XPS
- Print to image
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16
Q

1.15 Given a scenario, perform appropriate printer maintenance.

A 
• Laser
- Replacing toner, applying
 maintenance kit, calibration, cleaning
• Thermal
- Replace paper, clean heating
 element, remove debris
• Impact
- Replace ribbon, replace
 print head, replace paper
• Inkjet
- Clean heads, replace cartridges,
 calibration, clear jams
17
Q

2.1 Identify the various types of network cables and connectors.

A 
• Fiber
- Connectors: SC, ST and LC
• Twisted Pair
- Connectors: RJ-11, RJ-45
- Wiring standards: T568A, T568B
• Coaxial
- Connectors: BNC, F-connector
18
Q

2.2 Compare and contrast the characteristics of connectors and cabling

A 
• Fiber
- Types (single-mode vs. multi-mode)
- Speed and transmission limitations
• Twisted pair
- Types: STP, UTP, CAT3, CAT5, CAT5e,
 CAT6, CAT6e, CAT7, plenum, PVC
- Speed and transmission limitations
- Splitters and effects on signal quality
• Coaxial
- Types: RG-6, RG-59
- Speed and transmission limitations
- Splitters and effects on signal quality
19
Q

2.3 Explain the properties and characteristics of TCP/IP.

A
  • IPv4 vs. IPv6
  • Public vs. private vs. APIPA/link local
  • Static vs. dynamic
  • Client-side DNS settings
  • Client-side DHCP
  • Subnet mask vs. CIDR
  • Gateway
20
Q

2.4 Explain common TCP and UDP ports, protocols and their purpose

A 
Ports
- 21 – FTP
- 22 – SSH
- 23 – TELNET
- 25 – SMTP
- 53 – DNS
- 80 – HTTP
- 110 – POP3
- 143 – IMAP
- 443 – HTTPS
- 3389 – RDP
- 137-139 – NetBIOS/NetBT
- 445 – SMB/CIFS
- 427 – SLP
- 548 – AFP
• Protocols
- DHCP
- DNS
- LDAP
- SNMP
- SMB
- CIFS
- SSH
- AFP
• TCP vs. UDP
21
Q

2.5 Compare and contrast various WiFi networking

standards and encryption types.

A 
• Standards
- 802.11 (a/b/g/n/ac)
- Speeds, distances and frequencies
• Encryption types
- WEP, WPA, WPA2, TKIP, AES
22
Q

2.6 Given a scenario, install and configure SOHO wireless

wired router and apply appropriate settings.

A
  • Channels
  • Port forwarding, port triggering
  • DHCP (on/off)
  • DMZ
  • NAT/DNAT
  • Basic QoS
  • Firmware
  • UPnP
23
Q

2.7 Compare and contrast Internet connection types,

network types and their features.

A 
• Internet connection types
- Cable
- DSL
- Dial-up
- Fiber
- Satellite
- ISDN
- Cellular
 - Tethering
 - Mobile hotspot
- Line-of-sight wireless Internet service
• Network Types
- LAN
- WAN
- PAN
- MAN
24
Q

2.8 Compare and contrast network architecture

devices, their functions and features.

A
  • Hub
  • Switch
  • Router
  • Access point
  • Bridge
  • Modem
  • Firewall
  • Patch panel
  • Repeaters/extenders
  • Ethernet over Power
  • Power over Ethernet injector
25
Q

2.9 Given a scenario, use appropriate networking tools.

A
  • Crimper
  • Cable stripper
  • Multimeter
  • Tone generator and probe
  • Cable tester
  • Loopback plug
  • Punchdown tool
  • WiFi analyzer
26
Q

3.1 Install and configure laptop hardware and components.

A 
• Expansion options
- Expresscard /34
- Expresscard /54
- SODIMM
- Flash
- Ports/Adapters
 - Thunderbolt
 - DisplayPort
 - USB to RJ-45 dongle
 - USB to WiFi dongle
 - USB to Bluetooth
 - USB Optical Drive
• Hardware/device replacement
- Keyboard
- Hard drive
 - SSD vs. hybrid vs. magnetic disk
 - 1.8in vs. 2.5in
- Memory
- Smart card reader
- Optical drive
- Wireless card
- Mini-PCIe
- Screen
- DC jack
- Battery
- Touchpad
- Plastics/frames
- Speaker
- System board
- CPU
27
Q

3.2 Explain the function of components within the display of a laptop.

A 
• Types
- LCD
 - TN vs. IPS
 - Fluorescent vs. LED backlighting
- OLED
• WiFi antenna connector/placement
• Webcam
• Microphone
• Inverter
• Digitizer
28
Q

3.3 Given a scenario, use appropriate laptop features.

A 
• Special function keys
- Dual displays
- Wireless (on/off)
- Cellular (on/off)
- Volume settings
- Screen brightness
- Bluetooth (on/off)
- Keyboard backlight
- Touch pad (on/off)
- Screen orientation
- Media options (fast forward/rewind)
- GPS (on/off)
- Airplane mode
• Docking station
• Physical laptop lock and cable lock
• Rotating/removable screens
29
Q

3.4 Explain the characteristics of various types of other mobile devices.

A 
• Tablets
• Smartphones
• Wearable technology devices
- Smart watches
- Fitness monitors
- Glasses and headsets
• Phablets
• e-Readers
• Smart camera
• GPS
30
Q

3.5 Compare and contrast accessories and ports of other mobile devices.

A 
• Connection types
- NFC
- Proprietary vendor-specific ports
 (communication/power)
- MicroUSB/miniUSB
- Lightning
- Bluetooth
- IR
- Hotspot/tethering
• Accessories
- Headsets
- Speakers
- Game pads
- Docking stations
- Extra battery packs/battery chargers
- Protective covers/water proofing
- Credit card readers
- Memory/MicroSD
31
Q

4.1 Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.

A 
• Common symptoms
- Unexpected shutdowns
- System lockups
- POST code beeps
- Blank screen on bootup
- BIOS time and settings resets
- Attempts to boot to incorrect device
- Continuous reboots
- No power
- Overheating
- Loud noise
- Intermittent device failure
- Fans spin – no power to other devices
- Indicator lights
- Smoke
- Burning smell
- Proprietary crash screens
 (BSOD/pin wheel)
- Distended capacitors
• Tools
- Multimeter
- Power supply tester
- Loopback plugs
- POST card/USB
32
Q

4.2 Given a scenario, troubleshoot hard drives and

RAID arrays with appropriate tools.

A 
• Common symptoms
- Read/write failure
- Slow performance
- Loud clicking noise
- Failure to boot
- Drive not recognized
- OS not found
- RAID not found
- RAID stops working
- Proprietary crash screens
(BSOD/pin wheel)
- S.M.A.R.T. errors
• Tools
- Screwdriver
- External enclosures
- CHKDSK
- FORMAT
- File recovery software
- Bootrec
- Diskpart
- Defragmentation tool
33
Q

4.3 Given a scenario, troubleshoot common video,

projector and display issues.

A

• Common symptoms

  • VGA mode
  • No image on screen
  • Overheat shutdown
  • Dead pixels
  • Artifacts
  • Color patterns incorrect
  • Dim image
  • Flickering image
  • Distorted image
  • Distorted geometry
  • Burn-in
  • Oversized images and icons
34
Q

4.4 Given a scenario, troubleshoot wired and wireless

networks with appropriate tools.

A 
• Common symptoms
- No connectivity
- APIPA/link local address
- Limited connectivity
- Local connectivity
- Intermittent connectivity
- IP conflict
- Slow transfer speeds
- Low RF signal
- SSID not found
• Hardware tools
- Cable tester
- Loopback plug
- Punchdown tools
- Tone generator and probe
- Wire strippers
- Crimper
- Wireless locator
• Command line tools
- PING
- IPCONFIG/IFCONFIG
- TRACERT
- NETSTAT
- NBTSTAT
- NET
- NETDOM
- NSLOOKUP
35
Q

4.5 Given a scenario, troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.

A 
Common symptoms
- No display
- Dim display
- Flickering display
- Sticking keys
- Intermittent wireless
- Battery not charging
- Ghost cursor/pointer drift
- No power
- Num lock indicator lights
- No wireless connectivity
- No Bluetooth connectivity
- Cannot display to external monitor
- Touchscreen non-responsive
- Apps not loading
- Slow performance
- Unable to decrypt email
- Extremely short battery life
- Overheating
- Frozen system
- No sound from speakers
- GPS not functioning
- Swollen battery
• Disassembling processes
 for proper re-assembly
- Document and label cable
 and screw locations
- Organize parts
- Refer to manufacturer resources
- Use appropriate hand tools
36
Q

4.6 Given a scenario, troubleshoot printers with appropriate tools.

A 
• Common symptoms
- Streaks
- Faded prints
- Ghost images
- Toner not fused to the paper
- Creased paper
- Paper not feeding
- Paper jam
- No connectivity
- Garbled characters on paper
- Vertical lines on page
- Backed up print queue
- Low memory errors
- Access denied
- Printer will not print
- Color prints in wrong print color
- Unable to install printer
- Error codes
- Printing blank pages
- No image on printer display
• Tools
- Maintenance kit
- Toner vacuum
- Compressed air
- Printer spooler

Comptia Project+ (6 decks)

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