Module Two

Question 1

Module Two

What are some motivational problems?

Answer 1

Learned helplessness
Burnout
Denial
Involuntary
Ambivalence
Energized but fragile

Question 2

Module Two

What strategies would best support a client experiencing learned helplessness?

Answer 2

Increase locus of control

Question 3

Module Two

What strategies would best support a client experiencing denial?

Answer 3

Educational information

Question 4

Module Two

Cindy is coming to counselling for addictions issues. The counselling was court-ordered however Cindy feels it would be a waste of time. Cindy admits to the counsellor that she has a problem with her substance use but doesn’t feel that counselling is right for her. Cindy describes to the counsellor, some of the things she has done already to reduce her use (e.g., distraction techniques, change in environment). When assessing client readiness for change, what stage is Cindy in?

Answer 4

Action

Question 5

Module Two

How are we as helping professionals affected by motivation, capacity and opportunity?

Answer 5

Motivation: to work with the client
Capacity: in terms of your knowledge, skills and energy
Opportunity: size of caseload, agency sanctions etc.

Question 6

Module Two

Precontemplation

What is it?

Answer 6

Believes there is no need for change or no motivation for change.

Question 7

Module Two

Contemplation

What is it?

Answer 7

Entering dialogue about change or showing willingness for change

Question 8

Module Two

Preparation

What is it?

Answer 8

Concentrating, focusing and planning for a change

Question 9

Module Two

Action

What is it?

Answer 9

Active participation in exploring and practicing new skills and behaviours

Question 10

Module Two

Maintenance

What is it?

Answer 10

Continuing and reinforcing new behvaiours; coping with setback/mistakes

Question 11

Module Two

Termination

What is it?

Answer 11

No interest in old behaviour; new learned behaviour

Question 12

Module Two

What are two strategies used for clients in the pre-contemplation stage?

Answer 12

Rolling with resistance and supporting self-efficacy

Radical acceptance, identifying past success and strengths

Question 13

What strategy should you use when dealing with a client who is burnt out?

Answer 13

Investigate reasons for previous failures

Question 14

What startegy should you use when dealing with an involuntary client

Answer 14

Empathy, explore thoughts and feelings

Question 15

What strategy should you use when dealing with clients experiencing ambivalance?

Answer 15

Explore mixed feelings

Question 16

Module Two

What are two strategies used for clients in the contemplation stage?

Answer 16

Developing discrepancy and affirming ambivalence

Looking forward and back, normalizing mixed feelings

Question 17

Module Two

What are two strategies used for clients in the preperation stage?

Answer 17

Goal setting and reviewing consequences of actions and in-actions

Question 18

Module Two

What are two strategies used for clients in the action stage?

Answer 18

Positive reinforcement and highlighting successes

Question 19

Module Two

What are two strategies used for clients in the maintenance stage?

Answer 19

Preparing client for mistakes and learning from set backs

Normalizing and learning about new strategies

Question 20

What are some common traps that undermine motivation?

Answer 20

1. Question-answer trap
2. Confrontation-denial trap
3. Expert trap
4. Labeling trap
5. Pre-mature focus trap
6. Blaming trap