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Counselling Three > Midterm > Flashcards

Midterm Flashcards

1
Q

Module One

What are the principles of practice from the OCSWSSW?

Eight Principles

A

Relationship with Clients
Competence & Integrity
Responsibility to Clients
Records
Confidentiality
Fees
Advertising
Sexual Misconduct

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2
Q

Module One

Describe the competence and integrity principle of practice.

A

Professional development, boundaries, policies and legislation, advocating, awareness of power, and conflicts of interest.

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3
Q

Module One

Describe the relationship with clients principle of practice.

A

Client needs, own values and attitudes, client capacity and right to achieve goals, limits and boundaries defined.

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4
Q

Module One

What are two codes of conduct from the OCSWSSW?

Code of Ethics

A

Maintaining the best interest of the client and maintaining confidentiality in all client interactions.

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5
Q

Module One

How would you model maintaining the best interest of the client in professional practice?

A

Understanding the needs of the client, recognizing your scope of practice, and focusing on empowerment and strengths with clients.

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6
Q

Module One

How would you model maintaining confidentiality in professional practice?

A

Discussing confidentiality with clients, seeking supervision if there may need to be a breach of confidentiality, not revealing irrelevant information about the client, removing identifying information if possible when seeking guidance.

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7
Q

Module One

Describe the responsibility to clients principle of practice.

A

Discuss limits of service, no discrimination, timely responses, and services are delivered responsibly.

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8
Q

Module One

What are the ages of consent for sexual activity in Canada?

12-17

A

12-13: Can only consent to sexual activity with a person less than two years older.
14-15: Can only consent to sexual activity with a person less than five years older.
16-17: Can consent to sexual activity with a person who is any number of years older.

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9
Q

Module One

What are two situations where you would have to breach confidentiality to report abuse to CAS?

sexual acitivty

A

If a person under 18 disclosed that they were having a sexual relationship with someone in a position of authority.

If a person who is younger than 16 is having a sexual relationship with someone who is not within the age restrictions.

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10
Q

Module One

What are ethics?

ethics vs laws

A

Moral compass and guidelines for making appropriate professional decisions.
Increases professional standards.
Accountable in professional association.
Outlined in professional associations e.g. OCSWSSW.

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11
Q

Module One

What are laws?

ethics vs laws

A

Often based on ethical principles.
Obeying law is part of ethical behaviour.
Violations are accountable in the courts.
Outlined in Criminal Code, Acts etc.

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12
Q

Level 2

What technique/pitfall is this?
“That must have been a very difficult situation to be in.”

A

Empathy

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13
Q

Level 2

What technique/pitfall is this?
“Don’t you agree that it would be helpful to at least try to quit drinking?”

A

Leading question

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14
Q

Level 2

What technique/pitfall is this?
“Can you tell me about your last job?”

A

Closed question

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15
Q

Level 2

What technique/pitfall is this?
“Tell me about the last time you felt happy.”

A

Directive

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16
Q

Level 2

What technique/pitfall is this?
“What were you thinking about when that happened?”

A

Open question

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17
Q

Level 2

What technique/pitfall is this?
“It sounds like you were resentful; would that be true?”

A

Paraphrase

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18
Q

Level 2

Mary is a client seeking counseling with Sally, a graduate of the SSW program at Fanshawe. Mary is struggling with a decision about whether or not she should quit her job because her boss is harassing her. Sally understands the issues that Mary is concerned about because she experienced them herself in a previous job. Sally feels that it would be important to tell Mary exactly how she herself handled the situation so that Mary knows what to do. What trap/pitfall is Sally falling into?

A

Inappropriate self-disclosure.

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19
Q

Module Two

What are some motivational problems?

A

Learned helplessness
Burnout
Denial
Involuntary
Ambivalence
Energized but fragile

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20
Q

Module Two

What strategies would best support a client experiencing learned helplessness?

A

Increase locus of control

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21
Q

Module Two

What strategies would best support a client experiencing denial?

A

Educational information

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22
Q

Module Two

Cindy is coming to counselling for addictions issues. The counselling was court-ordered however Cindy feels it would be a waste of time. Cindy admits to the counsellor that she has a problem with her substance use but doesn’t feel that counselling is right for her. Cindy describes to the counsellor, some of the things she has done already to reduce her use (e.g., distraction techniques, change in environment). When assessing client readiness for change, what stage is Cindy in?

A

Action

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23
Q

Module Two

How are we as helping professionals affected by motivation, capacity and opportunity?

A

Motivation: to work with the client
Capacity: in terms of your knowledge, skills and energy
Opportunity: size of caseload, agency sanctions etc.

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24
Q

Module Two

Precontemplation

What is it?

A

Believes there is no need for change or no motivation for change.

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25
Q

Module Two

Contemplation

What is it?

A

Entering dialogue about change or showing willingness for change

26
Q

Module Two

Preparation

What is it?

A

Concentrating, focusing and planning for a change

27
Q

Module Two

Action

What is it?

A

Active participation in exploring and practicing new skills and behaviours

28
Q

Module Two

Maintenance

What is it?

A

Continuing and reinforcing new behvaiours; coping with setback/mistakes

29
Q

Module Two

Termination

What is it?

A

No interest in old behaviour; new learned behaviour

30
Q

Module Two

What are two strategies used for clients in the pre-contemplation stage?

A

Rolling with resistance and supporting self-efficacy

Radical acceptance, identifying past success and strengths

31
Q

Module Three

What are some techniques that decrease resistance?

A

Empathy
Genuineness, respect, open mind
Rolling with resistance
Reflective and non defensive responses
Strengths approach
Radical acceptance

32
Q

Module Four

What is the Rogarian perspective of basic optimism?

A

Understanding the client’s subjective experience: knowing what they need

33
Q

Module Four

What is the Rogarian perspective of actualizing tendency of persons?

A

Realizing an individual’s potential and growth.

34
Q

Module Four

What is the Rogarian perspective of warm regard?

A

Non-judgmental caring, positive regard does not change.

35
Q

Module Four

What is the Rogarian perspective of congeruence?

A

Being authentic, honest, and genuine

36
Q

Module Four

What is important in goal setting with clients?

A

SMART goals

specific, measurable, attainable, relevant, time bound

37
Q

Module Five

What are the five basic needs outlined by Glasser?

A

Love, belonging, power, fun, freedom, and survival.

38
Q

Module Five

What is a behavioural example of how love might be met?

A

Getting into a committed relationship

39
Q

Module Five

What is a behavioural example of how belonging might be met?

A

Acting like your peers to fit in

40
Q

Module Five

What is a behavioural example of how power might be met?

A

Pushing yourself in school to get good grades

41
Q

Module Five

What is a behavioural example of how fun might be met?

A

Going out with your friends

42
Q

Module Five

What is a behavioural example of how freedom might be met?

A

Moving out on your own

43
Q

Module Five

What is a behavioural example of how survival might be met?

A

Getting groceries

44
Q

Module Five

What does Glasser mean by “there is no such thing as common sense”

A

Everyone’s perceived worlds are different. No one sees things the same way; therefore common sense can not exist as it would be different for everyone.

45
Q

Module Five

Listening for metaphors technique

What is it?

A

Listening for these figures of speech that use and object or idea to suggestv analogy.

46
Q

What startegy should you use when dealing with an involuntary client

A

Empathy, explore thoughts and feelings

47
Q

What strategy should you use when dealing with a client who is burnt out?

A

Investigate reasons for previous failures

48
Q

What strategy should you use when dealing with clients experiencing ambivalance?

A

Explore mixed feelings

49
Q

What strategy should you use when dealing with a client who is energized but fragile?

A

Positive reinforcement, plan for obstacles.

50
Q

Module Four

“I am able to help you process your feelings about your mother but I would not be able to talk to her for you.” Which Rogarian technique is this?

A

Congruence

51
Q

Module Four

“I hear you saying that your friend is worried about you.” Which Rogarian technique is this?

A

Empathy

52
Q

Module Two

What are two strategies used for clients in the contemplation stage?

A

Developing discrepancy and affirming ambivalence

Looking forward and back, normalizing mixed feelings

53
Q

Module Two

What are two strategies used for clients in the preperation stage?

A

Goal setting and reviewing consequences of actions and in-actions

54
Q

Module Two

What are two strategies used for clients in the action stage?

A

Positive reinforcement and highlighting successes

55
Q

Module Two

What are two strategies used for clients in the maintenance stage?

A

Preparing client for mistakes and learning from set backs

Normalizing and learning about new strategies

56
Q

How are Glasser and Roger’s theories similar to each other?

A

They both believe that the setting of the counselling environment is important and that increasing locus of control is important.

Also, they both recognize people as humans instead of a label or diagnoses.

57
Q

How are Glasser and Roger’s theories different?

A

Glasser focuses on how needs affect behaviours, feelings, thoughts and physiology. Changing these behaviours to meet their needs.

Rogers focuses on our duty to provide clients with the right conditions to change (a positive and strong relationship). Techniques should be used to enhance the relationship.

58
Q

When do you use the EAR strategy?

A

When someone shares good or bad news.

59
Q

What is the EAR strategy?

A

E-entusiasm or empathy
A-actively attending
R-responding construcitvely

60
Q

What is the only option in the EAR strategy to successfully build rapport?

A

An active constructive response.

61
Q

Module One

What are the five steps to the ethical decision making model?

A
  1. Identify issue
  2. Examine important and relevant ethical principles
  3. Choose most important principle and evaluate risks and benefits
  4. Be mindful or personal emotional reactions
  5. Devleop an action plan
62
Q

What are the ethical principles?

A
  1. protection of life
  2. equality and inequality
  3. autonomy and freedom
  4. least harm
  5. quality of life
  6. privacy and confidentiality
  7. truthfulness and full disclosure

Counselling Three (13 decks)

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