Module 6: People View

Question 1

What are the dimensions of Zachman Framework?

Answer 1

Motivation (Why)
Data (What)
Function (How)
People (Who)
Network (Where)
Time (When)

Question 2

What does the ‘who’ dimension refer to?

Answer 2

Identify roles and responsibilities of various individuals involved in meeting strategic goals

Question 3

What is a capability?

Answer 3

Capacity or ability that an organisation or individual has to perform a specific task or achieve a particular goal. `

Question 4

What is a competency?

Answer 4

Specific skill or knowledge area that an individual has mastered =

Question 5

What is a competency framework?

Answer 5

A tool used to define and describe the skills knowledge and behaviours necessary for success in a particular job or role

Question 6

What is SFIA?

Answer 6

Skills Framework for the Information Age

Question 7

To track performance, measures are set at on organisation level. These measures need to be aligned in order for the senior management team to have an accurate reflection of what is happening in the organisation. What two key elements aid with alignment?

Answer 7

1. An understanding of what is important to the organisation (CSF)
2. measures within the CSFs - Key Result Indicators and Key Performance Indicators

Question 8

What does RASCI standfor?

Answer 8

Responsible, Accountable, Supported, Consulted, Informed

Question 9

What are the 4 types of organisational structures?

Answer 9

Functional, Divisional, Matrix, Team Based

Question 10

Breakdown the Functional Organisational Structure

Answer 10

Organisation groups activities and people from the bottom according to similarities in work, profession, expertise or goals.. Typically used in small to medium sized businesses.
Clear hierarchy and centralised decision making

Question 11

Breakdown the Divisional Organisational Structure

Answer 11

divides the organisation into self-contained entities based on outputs.

Question 12

Breakdown Matrix Strcuture

Answer 12

combines vertical and horizontal overlay. employees work in temp team composed of employees from different functions. 2 lines of authority

Question 13

Breakdown the Team Based Organisational Structure

Answer 13

Project type teams. flatten hierarchy

Question 14

What are the 3 culture models for analysing business culture?

Answer 14

Cultural Web
Handy’s Organisational Culture
Hofstedes National Culture

Question 15

What makes up the cultural web

Answer 15

Stories
Symbols
Power Structures
Org Structures
Control Systems
Rituals and routines

Question 16

What makes up the Handy’s Organisational Culture

Answer 16

Task Culture, Role Culture, Person Culture, Power Culture

Question 17

Hostede’s National Culture

Answer 17

Understanding how cultural values differ across different countries and predicting how people from different cultures may respond to certain situations