Module 3: Business Motivation / Organisation View Flashcards
What is the Object Management Group’s Business Motivation Model (OMG BMM) designed to show?
How the key aspects of the organisation come together to illustrate what motivates it
What does the END of the OMG BMM show?
Vision of the organisation. The target state without regarding how this is achieved
Is desired results for OMG BMM linked to the END or MEANs?
End
What does the desired results of OMG BMM focus on?
Goal and Objectives
What is MEANs regarding OMG BMM?
Describes what the organisation has decided on as its curse of action to achieve its endW
What is included in the MEANs in the OMG BMM?
Mission, Course of Action, Directive
What are influences (OMG BMM)?
Internal and External forces that impact the organisation’s strategic decision making
What is Assessment (OMG BMM)?
Techniques to be used at any point to assess an organisation’s position. i.e. Strengths and Weaknesses (VMOST, Resource Audit, Boston Box). External - Opportunities and Threats (PESTLE, Porter’s 5 Forces)
What is Potential Impact (OMG BMM)
Evaluation of the impact that an influencer can have one the long-term aspirations of the organisation
What are the 5 levels of understanding business motivation?
- Business Environment
- Strategic Direction
- Business Model
- Business Architecture
- Market Proposition
What technique is used to analyse the Business Environment?
SWOT Analysis
What technique is used to analyse the Strategic Direction?
VMOST
What are the components of Kaplans and Norton’s Balanced business scorecard
Financial, Internal business process, customer, innovation (L&d)
The balanced scorecard is not a preferred method to measure performance?
False. It is as it uses Critical Success Factors and Key Performance Indicators
What are the two types of CSF and their descriptions?
Critical Success Factors
Domain Standard - Certain standard across the industry
Business Specific - What sets the business apart from its competitors
How do businesses actually know that they are on track to meet CSF?
By setting performance targets for each KPI
Is a KPI set before or after the CSF has been identified?
After
In the strategy map, describe each level and it’s components
Financial - Max Shareholder Value
Customer - Exceed Expectations, Inspire Loyalty
Internal Business Processes - Create quality partnerships, maximise optional effectiveness, create high quality products
L&Growth - Recruit staff, train employees
What is a strategy map?
Diagram that documents the strategic goals of the organisation and derived from the Balanced Business Scorecard
What are the three stages of discussion the map supports?
Strategy from the management team
Communication of the strategy and the selection of appropriate measures
review and revise strategy
How does Alexander Osterwalder define a business model?
A business model describes the rationale of how an organisation creates, manages and delivers value
What are the three typical business models that an organisation operates?
Efficiency, product and service
The business canvas model is a pure architectural technique. Yes or No?
No
What is the business model?
A way to understand the business and its operational environment
