Module 5- Emotional intelligence Flashcards
What are the building blocks of emotional intelligence?
Self-awareness
self-management
social awareness
relationship (social) management
Moral identity
The extent to which people want to see themselves as ethical, caring people
Define courage
The ability to face unpleasant things even when reluctant
Define grift
Perseverance and passion for long-term goals
Can emotional intelligence be a liability at some jobs?
Yes, and jobs like mechanics, scientists, and accountants
What are some signs of low emotional intelligence
arguing without considering others’ feelings
refusing to listen to other points of you
blaming others for your mistakes
having the inability to cope with emotional situation and control their emotions
Having difficulty maintaining friendships
lacking empathy
What do Machiavellians use to control their impulses?
Emotional detachment. Note that they have high self-awareness.
What is self-awareness?
The ability to accurately perceive and assess your emotions, and exhibit appropriate emotions
What is self management?
Channeling your emotions in a positive way when needed
What is social awareness?
Empathizing and understanding how others feel
What is relationship (social) management?
Assisting others in managing their own emotions and establishing supportive relationships with others
