Module 3- Organizational structure Flashcards
What are the four quadrants of the competing values framework?
Market
Adhocracy
Clan
Hierarchy
In the competing values framework, what is clan’s key word?
Collaboration
In the competing values framework, what is adhocracy’s keyword?
Creative
In the competing values framework, what is market’s keyword?
Competition
In the competing values framework, what is hierarchy’s keyword?
Control
In the competing values framework, which quadrant focuses on internal factors and stability with control?
Hierarchy
In the competing values framework, which quadrant focuses on external factors and stability with control?
Market
In the competing values framework, which quadrant is flexible with external focus?
Adhocracy
In the competing values framework, which quadrant is flexible with an internal focus?
Clan
What does BPM stand for?
Business process management, or simply process management.
What is process management?
Analyzing, optimizing, and monitoring a processes to improve performance
You take input, put it through the process, and get an output that customers want.
What are two kinds of relationship management?
B to C- Business to customers
B to B- Business-to-business
What are the three pillars of BPM?
People
Processes
Technology
What are Bill Gates two rules of technology?
The first rule of any technology is that automation applied to an efficient operation will magnify the efficiency.
The second rule is that automation applied to an inefficient process will magnify the inefficiency
What are the five benefits of BPM?
Increased visibility
identify bottlenecks
optimization
reduction of leadtimes
definition of roles
What are the five stages of the BPM lifecycle?
D-MEMO
design
model
execute
monitor
optimize
What are the three levels of management?
Top management
middle-management
Frontline management
What do top line managers work on?
Developing goals
strategic plans
company policies
direction of the business
What do middle managers work on?
Providing information and policies from top management
to front line managers.
They only work with other managers
What do front line managers work on?
Helping non-management individuals do the needed tasks
Define manager
Responsible for:
a group of people
a department
or specific tasks
Must be in a management position
What are some possible job titles in middle-management?
Plant manager
Division manager
Department manager
What’s a synonym for top management?
C suite
What are Mintzberg’s three managerial roles?
Interpersonal functions
Informational functions
Decisional functions
What are the three types of skills that a manager must have?
Analysis
Communication
 Technical 
Define leadership
Motivating and influencing others to work toward a goal
Define management
Directing a group
to accomplish a goal
What’s the difference between a formal leader and an informal leader?
A formal leader has a nominative position of authority but an informal leader does not
What kind of circles do leaders have versus managers?
Leaders have circles of influence
Managers have circles of power
What are the two types of organizational structure?
Mechanistic, which uses top-down hierarchy and rigid departmentalization
Organic, which are fluid and work best in and unstable, complex, and changing environment
What’s the attraction-selection-attrition model?
An attempt to describe how employees join and leave organizations. It’s all about fitting in.
Which big five personality trait aligns with Adhocracy?
Openness
Which big five personality trait aligns with Hierarchy?
Conscientiousness
Which big five personality trait aligns with Market?
Extraversion
Which big five personality trait aligns with Clan?
Agreeableness
How do organizational structure and culture relate to each other?
The culture dictates how the company should be structured
The structure is a framework to implement the culture
What are two kinds of “fit” to consider when applying for a job?
Person-organization fit
Person-job fit
What are the Big Five personality traits?
Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism
