module 5

Question 1

person led care

Answer 1

care that RESPECTS the person as the primary decision maker (AUTONOMY)

Question 2

timely access to care

Answer 2

-transportation to care
-able to schedule and cancel appts
-access to hospitals & clinics
-access to resources and services

Question 3

Effective treatment from trusted professionals

Answer 3

-respecting a patient’s preferences for treatment

Question 4

Continuity and transition

Answer 4

-UNDERSTANDING and COMMUNICATING with the clients to know their preferences

Question 5

Connecting with community health centres/providers who may not have access to health authority systems. These supports should be brought in early and often to support transitions.

Is an example of which principle?

Answer 5

Continuity and transition

Question 6

Involve family & caregivers

Answer 6

-ACKNOWLEDGE and respect the ROLE of a person’s FAMILY and community in their health-care experience.

Question 7

Clear communication information and support for self-care

Answer 7

-Clearly explain and inform client
-open ended questions

Question 8

Involve in decisions and respect for preferences

Answer 8

-INVOLVEMENT of family, carers, friends, and support networks
-Respect the person’s care givers & recognize their needs

(similar to Involve family & caregivers principle)

Question 9

Emotional support, empathy and respect

Answer 9

-Recognize emotional needs
-Provide care, respect, humility

-DO NOT treat a person as a health condition

Question 10

Physical and environmental needs

Answer 10

-Practices that support a person’s physical, emotional, mental, and spiritual comfort during care