module 4

Question 1

Compassion informed care

Answer 1

-taking people’s own experiences into account when providing care

ie. trauma related to health care professionals

Question 2

Respect

Answer 2

-attitude or behaviour that shows a humble, positive regard for others.
-respect is FUNDAMENTAL to building and maintaining POSITIVE relationships

Question 3

empathy

Answer 3

• UNDERSTANDING what another person is experiencing.

EMPATHY = SAFER SPACE

Question 4

Active listening

Answer 4

-being attentive
-understanding the client’s perspective

Question 5

what to do for active listening

Answer 5

-do not judge
-use inclusive, positive, supportive language
-explain procedures
-ask open ended questions
-nod, smile and lean forward

Question 6

validation

Answer 6

-ACCEPT and RECOGNIZE a person’s EXPERIENCES as valid.

Question 7

“What can I do to support you?”
“I’m sorry that happened to you.”
“Thank you for sharing with me.”

These are examples of which therapeutic technique?

Answer 7

validation