module 3

Question 1

Distract

Answer 1

-CHANGE the FOCUS of an interaction and end it.

Question 2

Delegate

Answer 2

-others are INVOLVED
-asking for additional help

Question 3

Delay

Answer 3

-cannot do anything in the MOMENT.
-approach the ppl involved AFTER the incident.

Question 4

Direct

Answer 4

-CONFRONTING the person CAUSING HARM.
-riskiest approach.

Question 5

What NOT to do using the Direct approach?

Answer 5

Avoid speaking on behalf of the person who has suffered harm.

Can be unintentionally dehumanizing and take away a person’s agency.

Instead of saying, “You hurt their feelings,” say, “ I’m offended, upset or hurt because….”

Question 6

Nurses identify, and when possible, take action to address barriers affecting a client’s ability to consent to care.

Which standard does this apply to?

Answer 6

Consent

Question 7

Nurses document in a clear, concise, factual, objective, timely, and legible manner.

Which standard does this apply to?

Answer 7

Documentation

Question 8

Nurses have a professional and legal obligation to provide their clients with safe, competent, and ethical care.

Which standard does this apply to?

Answer 8

Duty to provide care

Question 9

Contributes to promoting and maintaining safe practice environments.

Which standard does this apply to?

Answer 9

code of ethics

Question 10

Advocates for the client.

Which standard does this apply to?

Answer 10

code of ethics