Module 5 Flashcards
It is a fundamental assessment and intervention procedure that mental and behavioral health professionals learn and apply throughout their careers.
Clinical interview
It focus on the interviewer’s own frame of mind rather than any particular set of techniques.
General Skills
The general skills are:
Quieting yourself
Being Self-aware
Developing positive working relationship
Specific Behaviors
Eye contact
Body Language
Vocal qualities
Verbal tracking
does not mean the interviewer shouldn’t talk much but simply the interviewer’s own mind should not interrupt or drown out the voice of the client.
Quieting yourself
the interviewer’s ability to know how he or she tends to affect others interpersonally and how much others tend to relate to him or her.
Being Self-aware
attentive listening, appropriate apathy, genuine respect and cultural sensitivity play significant roles.
Developing positive working relationship
general rules for interviewer: face the client, appear attentive, minimize restlessness, display appropriate facial expression
Body Language
skilled interviewers have mastered subtleties. They use pitch tone volume and fluctuation.
Vocal qualities
able to repeat key words and phrases back to their clients to assure the clients that they have been accurately heard.
Verbal tracking
It refers to the positive comfortable relationship between interviewers and clients.
rapport
It is what an interviewer does with clients. These are the tools in the interviewer’s toolbox, including questions, responses and other forms of action.
Technique
the interviewer is looking for specific answers about your work history. prompts closed answer. This form of interviewing works with fact-based questions and in its simplest form is a ‘yes’ or ‘no’ question.
Directive style
there are often ‘no wrong answer’
non-directive questions
The purpose of ________n is to make sure the interviewer has an accurate understanding of the client’s comments.
clarification