MODULE 4: INTERCULTURAL COMMUNICATION Flashcards
who cautioned people to be careful with their words by saying “Whatever words we utter should be chosen with care for people will hear them and be influenced by then for good or ill”
Guatama Buddha
What book in the bible warns that words can cause a lot of destruction: “the tongue is fire”
The book of James
is the sending and receiving of messages across languages and culture
intercultural communication
is not only made up of shared languages or countries; it also refers to different social groups in the same setting
culture
happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds
intercultural communication
pertains to communication among people from different nationalities
intercultural communication
who said that intercultural communication is the sending and receiving of messages across languages and cultures
(Arent, 2009)
who said that intercultural communication happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds
(Ting-Toomey, 1999)
takes place when people draw from their cultural identity to understand values, prejudices, language attitudes and relationships
intercultural communication
who said that intercultural communication takes place when people draw from their cultural identity to understand values, prejudices, language attitudes and relationships
(Gudykunst & Kim, 2003)
is a framework of understanding for processing verbal and nonverbal cues specific to a particular culture
cultural grid
8 basic behaviors for intercultural competence
- Display of Respect
- Orientation of Knowledge
- Empathy
- Interaction Management
- Task Role Behavior
- Relational Role Behavior
- Tolerance of Ambiguity
- Emotional Expression and Interaction Posture
enables a communicator to understand and interact with each other cultures by applying attitudes and values and understanding interaction skills
Intercultural competence
entails acceptance or respect for one’s cultural identity and open-mindedness and sensitivity to others
intercultural competence
it aids in building trust and establishing connections with people from other cultures
empathy
simply means seeing the value of other cultures regardless of their difference from your own culture
respect
demonstrates awareness of different cultural rules and knowledge of acceptable norms or standards of behavior
respect
it is essential for effective communication so that you can see the perspective of the other person
empathy
are shared goals in the intercultural communication
harmony, teamwork and productivity
refers to the serious attempt of a person to participate in establishing and preserving a personal relationship that is trusting, harmonious, and supportive to each other
relational role behavior
Barriers to Intercultural Communication
- Ethnocentrism
- Stereotypes
- Interpretation of Time
- Personal Space Requirements
- Body Language
- Translation Limitations
is the tendency for people to believe that their own cultural norms are the right way ti do things
ethnocentrism
mental pictures that one group forms from the main characteristics of another group
stereotypes
these generalizations interfere with communication when people interact on the basis of the imagines representative and not the real individual
stereotypes
defines as the study if how cultures perceive time and use time
chronemics
study of cultural space requirements
proxemics
6 stages of the development model of intercultural sensitivity
- Denial
- Defense
- Minimization
4 Acceptance - Adaptation
- Integration
does not recognize cultural differences
denial
starts to recognize cultural differences and is intimidated by them
defense
although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences
minimization
begins to appreciate important cultural differences in behaviors and eventually in values
acceptance
very open to world and views when accepting new perspectives
adaptation
start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints
integration
racist and anti-semitic group which aimed to promote white supremacy
The Ku Klux Klan