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ORAL COMM > MODULE 4: INTERCULTURAL COMMUNICATION > Flashcards

MODULE 4: INTERCULTURAL COMMUNICATION Flashcards

1
Q

who cautioned people to be careful with their words by saying “Whatever words we utter should be chosen with care for people will hear them and be influenced by then for good or ill”

A

Guatama Buddha

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2
Q

What book in the bible warns that words can cause a lot of destruction: “the tongue is fire”

A

The book of James

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3
Q

is the sending and receiving of messages across languages and culture

A

intercultural communication

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4
Q

is not only made up of shared languages or countries; it also refers to different social groups in the same setting

A

culture

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5
Q

happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds

A

intercultural communication

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6
Q

pertains to communication among people from different nationalities

A

intercultural communication

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7
Q

who said that intercultural communication is the sending and receiving of messages across languages and cultures

A

(Arent, 2009)

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8
Q

who said that intercultural communication happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds

A

(Ting-Toomey, 1999)

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9
Q

takes place when people draw from their cultural identity to understand values, prejudices, language attitudes and relationships

A

intercultural communication

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10
Q

who said that intercultural communication takes place when people draw from their cultural identity to understand values, prejudices, language attitudes and relationships

A

(Gudykunst & Kim, 2003)

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11
Q

is a framework of understanding for processing verbal and nonverbal cues specific to a particular culture

A

cultural grid

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12
Q

8 basic behaviors for intercultural competence

A
  1. Display of Respect
  2. Orientation of Knowledge
  3. Empathy
  4. Interaction Management
  5. Task Role Behavior
  6. Relational Role Behavior
  7. Tolerance of Ambiguity
  8. Emotional Expression and Interaction Posture
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13
Q

enables a communicator to understand and interact with each other cultures by applying attitudes and values and understanding interaction skills

A

Intercultural competence

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14
Q

entails acceptance or respect for one’s cultural identity and open-mindedness and sensitivity to others

A

intercultural competence

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15
Q

it aids in building trust and establishing connections with people from other cultures

A

empathy

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16
Q

simply means seeing the value of other cultures regardless of their difference from your own culture

A

respect

17
Q

demonstrates awareness of different cultural rules and knowledge of acceptable norms or standards of behavior

A

respect

18
Q

it is essential for effective communication so that you can see the perspective of the other person

A

empathy

19
Q

are shared goals in the intercultural communication

A

harmony, teamwork and productivity

20
Q

refers to the serious attempt of a person to participate in establishing and preserving a personal relationship that is trusting, harmonious, and supportive to each other

A

relational role behavior

21
Q

Barriers to Intercultural Communication

A
  1. Ethnocentrism
  2. Stereotypes
  3. Interpretation of Time
  4. Personal Space Requirements
  5. Body Language
  6. Translation Limitations
22
Q

is the tendency for people to believe that their own cultural norms are the right way ti do things

A

ethnocentrism

23
Q

mental pictures that one group forms from the main characteristics of another group

A

stereotypes

24
Q

these generalizations interfere with communication when people interact on the basis of the imagines representative and not the real individual

A

stereotypes

25
Q

defines as the study if how cultures perceive time and use time

A

chronemics

26
Q

study of cultural space requirements

A

proxemics

27
Q

6 stages of the development model of intercultural sensitivity

A
  1. Denial
  2. Defense
  3. Minimization
    4 Acceptance
  4. Adaptation
  5. Integration
28
Q

does not recognize cultural differences

A

denial

29
Q

starts to recognize cultural differences and is intimidated by them

A

defense

30
Q

although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences

A

minimization

31
Q

begins to appreciate important cultural differences in behaviors and eventually in values

A

acceptance

32
Q

very open to world and views when accepting new perspectives

A

adaptation

33
Q

start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints

A

integration

34
Q

racist and anti-semitic group which aimed to promote white supremacy

A

The Ku Klux Klan

ORAL COMM (4 decks)

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