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ORAL COMM > MODULE 3: VERBAL AND NON VERBAL COMMUNICATION > Flashcards

MODULE 3: VERBAL AND NON VERBAL COMMUNICATION Flashcards

1
Q

involves the use of language to express ideas

A

verbal communication

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2
Q

it is used ti achieve mutual understanding and communication with others

A

language

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3
Q

Basic Concepts of Language

A
  1. Language is made up of symbols
  2. Language enables internal and external communication
  3. Language is governed by rules
  4. Language is based on social convention
  5. Language can be learned
  6. Language evolves
  7. People, not words, create meaning
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4
Q

Here are things to consider when engaging in verbal communication:

A
  1. Appropriateness
  2. Brevity
  3. Clarity
  4. Ethics
  5. Vividness
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5
Q

is the communication done by sending and receiving wordless clues

A

non-verbal communication

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6
Q

Characteristics of non-verbal communication

A
  1. nonverbal cues show interaction among people
  2. nonverbal cues suggest how people feel
    3.nonverbal cues provide clues, not facts
  3. nonverbal messages are largely unconscious
  4. nonverbal messages may conflict with verbal messages
  5. nonverbal communication is culturally determined
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7
Q

Functions of nonverbal communication:

A
  1. Complementing
  2. Contradicting
  3. Accenting
  4. Substituting
  5. Regulating
  6. Repeating
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8
Q

Types of Nonverbal communication

A
  1. Appearance
  2. Kinesics
  3. Paralanguage
  4. Proxemics
  5. Haptics
  6. Chronemics
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9
Q

____ uses language to engage in an internal conversation w/ himself/herself

A

speaker

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10
Q

who said that language is made up of phonological, syntactic, and semantic compounds

A

Lindfors

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11
Q

they discussed a forth element, the regulativr

A

Adler and Rodman

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12
Q

the 4 components are the rules that govern language

A
  1. Phonological Component
  2. Syntactic Component
  3. Semantic Component
  4. Pragmatical Component
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13
Q

involves the rules for combining sounds to form words

A

phonological component

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14
Q

enables speakers to to combine words meaningfully to form sentences

A

syntactic component

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15
Q

governs how meaning is conveyed in language

A

semantic component

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16
Q

governs how a message is interpreted appropriately in a guven context

A

pragmatical component

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17
Q

a distinct way of encoding text which is popular among the filipino youth

A

jejemon

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18
Q

it goes beyond the literal interpretation of words, and uses the shared culture to carry meaning successfully

A

Semantic component

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19
Q

is a language which emerged when texting became popular

A

jejemon

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20
Q

Different versions of the same language

A

dialects

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21
Q

consulting a dictionary only helps a little in determining meaning for several reasons:

A
  1. A word can contain several meanings
  2. One cannot consult the dictionary while in a conversation
  3. Words gain different interpretations when used in conjunction with other words.
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22
Q

it is essential for you to clearly state your message and express your ideas and feelings

A

clarity

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23
Q

words should be carefully chosen in consideration of the gender roles, ethnicity, preferences and status of the person or people you are talking to

A

Ethics

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24
Q

he has determined from his research that as much as 93% of communication is nonverbal

A

Albert Mehrabian

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25
Q

includes body languages, facial expressions, eye contact, gestures, postures, touch, use of space and time and personal appearance

A

nonverbal communication

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26
Q

we often say something verbally and directly contradict it with a nonverbal message. this is called____

A

mixed message

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27
Q

a function of nonverbal communication that is sometimes used to oppose the meaning of the verbal message

A

contradicting

28
Q

a function of nonverbal communication that cues can help emphasize oral message

A

accenting

29
Q

a function of nonverbal communication that nonverbal cues can also be used to control the flow of verbal communication

A

regulating

30
Q

Mastery of nonverbal communication is important for several reasons:

A
  1. It enhances & emphasized the msg
  2. Can communicate without saying a word
  3. Can sustain attention
  4. Gives the audience a preview
  5. Makes u appear more dynamic and animated in ur delivery
  6. Serves as a channel to release tension and nervousness
  7. Helps make ur speech more dramatic
  8. Can build a connection w/ listeners
  9. Makes u a credible speaker
  10. Helps u vary ur speaking style
31
Q

is generally the first nonverbal message retrieved and can be used to develop judgments

A

Physical appearance

32
Q

The way you dress and groom also communicates your social and cultural roles and personal qualities. Here r the ff:

A
  1. Clothes
  2. Hairstyles
  3. Accessories
  4. Tattoos
33
Q

Some cultures use ____ as a way of distinguishing ranks and showcasing their culture heritage

A

tattoos

34
Q

study of body language as a form of nonverbal communication

A

Kinesics

35
Q

5 body movement

A
  1. Emblems
  2. Illustrators
  3. Regulators
  4. Adaptors
  5. Display of feelings
36
Q

are body movements that have a direct translation into words

A

emblems

37
Q

are body movements that have a direct translation into words

A

emblems

38
Q

often used when words are inappropriate

A

emblems

39
Q

accent, emphasize, or reinforce words

A

illustrators

40
Q

they can help make communication more exact

A

illustrators

41
Q

control the back-and-forth nature of speaking and listening

A

regulators

42
Q

people often use ____ when they are nervous or uncomfortable in a situation

A

adaptors

43
Q

nonverbal ways we have of adapting to the communication situation

A

adaptors

44
Q

show through our faces and body movements, how intensely we are feeling

A

display of feelings

45
Q

is about how something is said, not what is said

A

Paralanguage

46
Q

it can reveal our personality, sarcasm, attractiveness and our health

A

paralanguage

47
Q

The ____ at which one speaks can have an effect on the way a message is received

A

rate

48
Q

often indicates emotional meaning

A

rate

49
Q

highness or lowness of the voice

A

pitch

50
Q

refers to the loudness or softness

A

volume

51
Q

sounds we use to fill out our sentences

A

vocal fillers

52
Q

the overall sound of the voice

A

quality

53
Q

is useful for conveying different feelings

A

quality

54
Q

refers to the way people use space to convey meaning

A

proxemics

55
Q

refer to immovable places in which we live or work

A

permanent structure

56
Q

the types of objects and their arrangement in a room depend on the intended message

A

movable objects

57
Q

a person’s invisible comfort zone, an intimate space around him/her at any given time

A

informal space

58
Q

study of how touch is used to deliver a message

A

Haptics

59
Q

5 different categories of touch behavior:

A
  1. Functional-professional touch
  2. Social-polite touch
  3. Friendship-warmth touch
  4. Love-intimacy touch
  5. Sexual-arousal touch
60
Q

you are touched for a specific reason

A

functional-professional touch

61
Q

this kind of touch is used to acknowledge someone else

A

social-polite touch

62
Q

this kind of touch is used in close relationships

A

friendship-warmth touch

63
Q

this kind of touch is more common and is used for more intense relationships

A

love-intimacy touch

64
Q

touch used as an expression of physical attraction

A

sexual-arousal touch

65
Q

refers to the study of the role of time in communication

A

chronemics

66
Q

also shows how time is viewed differently in various countries

A

chronemics

ORAL COMM (4 decks)

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