Module 4: Improve My Process Flashcards
Why is Improving Your Process Important
To eliminate or minimize the issues causing your problem
What are some changes in the Process a Solution may include
- Adding, deleting or re-sequencing steps
- Changing how a step is done
- Streamlining the entire process
What are 3 Types of Process Improvements
- 5S
- Quick Wins
- DMAIC
What does 5S refer to
A 5 Step Organizing Technique to create and maintain an Intuitive workspace
What are the 5 Steps of 5S in Order
- Sort
- Set In Order
- Shine
- Standardize
- Sustain
Why is 5S Important
- Creates order in a disorganized area
- Creates an organized, clean and high-performance workplace
- Can be used as Quick Wins and Process Control
5S: Sort
- Keep things used frequently
- Store things used less frequently nearby
- Remove things not used at all
- Establish a Quarantine Area for items in doubt
5S: Set In Order
- Arrange items that are needed in the area
- Create order so anyone can find and return things
Examples: Shadow Boards, Labeled locations, Taped floor outlines
5S: Shine
- Remove the dirt, grime and dust from the work area
- Performed once and then done on a schedule by the employees who use the area
5S: Standardize
- Develop a consistent way of implementing the tasks (including Sort, Set In Order, and Shine!)
- Procedures are formalized and documented
5S: Sustain
- 5S Program has a discipline that ensures its continued success
- 5S Mentality is ingrained in everyday work life procedures
- Periodic audits are planned and executed
- Management/Supervisors are held responsible for correcting deficiencies and agreed upon improvements
What are Quick Wins
- Obvious solutions that can be implemented quickly
What are categories of Quick Wins
- Cheap
- Easy
- Fast
- Low Risk
- Obvious
- Within your control
What is DMAIC
A problem solving process used to solve quality and broader business problems
What is DMAIC and acronym for
Define Measure Analyze Improve Control
What are the outcomes of the Define phase
Clarify the problem and process
What are the outcomes of the Measure phase
Quantify the problem and map the process
What are the outcomes of the Analyze phase
Determine the root cause
What are the outcomes of the Improve phase
Confirm the solutions work
What are the outcomes of the Control phase
Ensure the gains are sustained
