Module 4

Question 1

What are people doing when they obey feeling rules and respond appropriately to the situation in which they find themselves?

Answer 1

Engaging in emotion management.

Question 2

On what grounds have the Milgram experiments been criticized?

Answer 2

• Ethical breaches
• Reliability problems
• Validity problems

Question 3

The man and a woman are having a conversation. The women speaks. The man listens. Who tends to laugh more?

Answer 3

The woman.

Question 4

According to Mark Granovetter’s research, what is the most efficient way to find a job?

Answer 4

Solicit information about job opportunities from people to whom you are weakly tied.

Question 5

Azziza is a college student. She has a big test tomorrow and needs to study. However, her mother has the flu and can’t take Mahmoud, Azziza’s little brother, to hockey practice in the evening. Azziza feels an obligation to help out with Mahmoud and an obligation to study. What is Azziza experiencing?

Answer 5

Role conflict.

Question 6

define social interaction

Answer 6

involves people communicating face to face or via computer, acting and reacting in relation to other people. It is structured around norms, roles, and statuses.

Question 7

define role conflict

Answer 7

occurs when two or more statuses held at the same time place contradictory role demands on a person

Question 8

define role strain

Answer 8

occurs when incompatible role demands are placed on a person in a single status

Question 9

what is bureaucracy?

Answer 9

a large, impersonal organization composed of many clearly defined positions arranged in a hierarchy

Question 10

what is groupthink?

Answer 10

group pressure to conform despite individual misgivings

Question 11

define bystander apathy.

Answer 11

occurs when people observe someone in an emergency but do not offer help because they feel no responsibility for the incident, etc.