Module 3: Configure Applications for Business Flashcards
What can be applied to a table list to isolate a subset of the data?
A. Condition
B. Filter
C. Sort
D. Sieve
B. Filter
A row represents what in a ServiceNow table?
A. Database
B. Field
C. Column
D. Record
D. Record
Please choose three
What are the three different types of context menus in a list view?
A. List Controls
B. Column Options
C. Table Options
D. List Fields Context Menu
A. List Controls menu
B. Column Options menu
D. List Fields Context Menu (Right-click in a row’s cell to open the List Fields Context Menu)
Please choose three in order
What are the three components of a filter condition?
A. Field
B. Condition
C. Operator
D. Value
A. Field
C. Operator
D. Value
What defines which fields appear in a list and the order of said fields?
A. Form appearance
B. View
C. Form design
D. Preview
B. View
What limits a field’s available values?
A. Independent field
B. Reference field
C. Related field
D. Dependent field
D. Dependent field
Which field type displays information from another table?
A. Interdependent field
B. Reference field
C. Related field
D. Independent field
B. Reference field
How can you identify a Reference field?
A. Magnifying glass icon
B. Drop-down arrow
C. Check box
D. Help text
A. Magnifying glass icon
What is used to get information from tables through referenced fields?
A. Reference-walking
B. Searching
C. Spot-walking
D. Dot-walking
D. Dot-walking
Which tools can be used to configure a form view for all users?
A. Form Design
B. Form Layout
C. Form Creator
D. Form Builder
A. Form Design
B. Form Layout
D. Form Builder
True or False
When a view (List or Form) is personalized, this is only for the currently logged in user?
True
When a user personalizes a form, how long will the modifications (i.e. personalization) persist?
A. The current session
B. Every time the user logs in and accesses the form
C. Until another user modifies the form
D. Until the user navigates away from the modified form
B. Every time the user logs in and accesses the form
The Activity Stream is an example of a [blank]; it displays a list of activities.
A. Formatter
B. Related List
C. Reference Field
D. Comment
A. Formatter
What is used to display information that is not a field in the record?
A. Reference Field
B. Related List
C. Formatter
D. Comment
C. Formatter
Which tab contains the activity stream for a task?
A. Related Records
B. Resolution Information
C. Schedule
D. Notes
D. Notes
Please choose three
What information does the Activity Stream Formatter detail?
A. Who made the update
B. How the update was made
C. What was the update
D. When the update was made
E. Why the update was made
A. Who made the update
C. What was the update
D. When the update was made
What can you create and use to auto-populate the most-used fields on a form?
A. Business rule
B. UI script
C. Form template
D. UI policy
C. Form template
