Module 3 Flashcards

1
Q
  • Gathering of necessary resources and people
  • Process of structuring activities, materials, and personnel for accomplishing predetermined objectives.
A

organizing

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2
Q

A self-contained collection of interacting and interdependent components, working together toward a common purpose.

A

System

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3
Q

process through which needed resources are acquired and replaced

A

Input Mechanism

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4
Q

internal process whereby resources received through the input channels are converted into the products and services produced by the organization.

A

transformation

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5
Q

process of delivering the goods and services produced.

A

output mechanism

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6
Q
  • Formal written presentation of the structural plan of the organization
  • Visual depiction of the organization
A

Organizational Charts

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7
Q

has many management layers

A

Traditional Organizational Chart Format (tall-structure design)

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8
Q

has few management layers

A

Traditional Organizational Chart Format (flat-structure design)

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9
Q

Sample shows a different structure, one that focuses on organizational interdependence, rather than on the segregation and division of each department

A

Alternative Chart Formats

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10
Q

The organizational structure is based on:

A

authority, responsibility, and accountability

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11
Q

different types of authority

A

formal and informal

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12
Q

Assigned by organization or administration

A

formal authority

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13
Q

Gained informally through competence or leadership qualities

A

informal authority

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14
Q

employee’s duty to perform assigned task or activities.

A

responsibility

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15
Q

obligation or willingness to
accept responsibility for one’s actions.

A

accountability

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16
Q
  • The officially sanctioned lines of authority assigned by the owners of the organization
  • Hierarchy of group works, job assignment and line authority
A

Formal Bureaucracy

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17
Q
  • Develop from the interaction and allegiance of people with common interests
  • Friendships, social groupings at lunch and after hours, “grapevine
A

Informal Groups

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18
Q

Used synonymously with “power”, “influence”, “knowledge”, and “control

A

Authority

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19
Q

The empowerment by formal job classification of an individual to make commitments and act on behalf of the organization

A

Authority

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20
Q

types of roles and authority

A

line, staff, and functional autority

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21
Q

Supervisory responsibility assigned through the formal delegation of authority

A

Line Authority

22
Q

Influence exerted through the control of support services, which provide recommendations to the line manager and set institution-wide policy

A

staff authority

23
Q

Given to specific staff personnel with expertise in a certain area

A

functional authority

24
Q

The temporary assignment
of authority and responsibility to perform a duty normally performed
by a supervisor

A

delegation of authority

25
Q

The grouping together of related activities to expedite the production process

A

departmentalization

26
Q

The process of assigning the decision-making process to those who are actually performing the work

A

Decentralization

27
Q

The process of ensuring that each individual reports to only one supervisor

A

Unity of Command

28
Q

A linear system of authority providing a direct vertical link form the board of directors to the lowest-level worker

A

Scalar Principle

29
Q

The theory that there is a definable limit to the number of people one person can effectively supervise

A

Span of Control

30
Q

The principle of referring for resolution by a supervisor only those things that cannot be solved by the employees at their own level

A

Exception Principle

31
Q
  • Process involves analysis of the work that needs to be done
  • plan to break the job down into identifiable units that can be assigned to individual workers with specific skills
A

Job Design

32
Q

A written statement that designates the tasks, duties, working, conditions, and reporting relationships for a specific job

A

job description

33
Q

what to do when writing a job description

A
  1. identification and headings
  2. job specification
  3. reporting relationships
  4. duties
  5. authority scale
  6. performance and evaluation criteria
  7. approval signatures
34
Q

A summary of the formal education, skills, and experience
required to perform the duties of the job

A

job specification

35
Q

Assignment of individuals to responsible positions identified in a management plan

A

STAFFING

36
Q

Assigning an appropriate number of workers to the jobs during each day of work.

A

SCHEDULING

37
Q

Ensuring that the laboratory has the appropriate personnel

A

staffing

38
Q

Matching the people now working in the laboratory with current
workload requirements

A

Scheduling

39
Q

5 days on and 2 days off

A

40-hours work week

40
Q

10 days on and 4 days off during a 2-week calendar period

A

8/80-hour work cycle

41
Q

list the different alternative work schedules

A
  1. compressed work cycle
  2. flexible working hours
  3. job sharing
  4. exempt and professional status
  5. work-at-home programs
  6. off-site testing
  7. freelance employment
42
Q

Individual may work multishifts or
extended time periods within a 40-
hour calendar work

A

Compressed work cycle

43
Q

Employees are responsible for a set amount of work but are not allowed to establish their own hours around a core period

A

Flexible working hours

44
Q

Two individuals share the responsibilities and benefits of a position usually filled by one worker

A

Job sharing

45
Q

Employees are exempted by salary levels or professional classification from the overtime provision of wage and hour laws

A

Exempt and professional status

46
Q

Data entry, transcription, and information analysis

A

Work-at-home programs

47
Q

satellite laboratories, POCT

A

Off-site testing

48
Q

The three W’s

A
  • What test should be done?
  • Where should these tests be performed?
  • When should these tests be performed?
49
Q
  • Workload priority
  • Bulk or Bottleneck Management
A

Micromanagement of Work Flow

50
Q

what are the principles of organizational structure and authority

A

Departmentalization
Decentralization
Unity of Command
Scalar Principle
Span of Control
Exception Principle

51
Q

the organizational struture is based on what

A

authority
responsibility
accountability