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MODERN MANAGEMENT & LABOR RELATIONS > MODULE 3 > Flashcards

MODULE 3 Flashcards

1
Q

It is the ability to take action to determine the objectives of the organization as well as what is necessary to accomplish these objectives.

A

PLANNING SKILLS

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2
Q

process of determining how the organization can get where it wants to go and what it will do to accomplish its objectives.

A

PLANNING

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3
Q

It is “the systematic development of action programs aimed at reaching agreed-upon business objectives by the process of analyzing, evaluating, and selecting among the opportunities which are foreseen.”

A

PLANNING

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4
Q

Planning is the process of __, ___, and ___ among the opportunities which are foreseen

A

analyzing, evaluating, and selecting

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5
Q

the primary management function.

A

PLANNING

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6
Q

It precedes and is the basis for the organizing, influencing, and controlling functions of managers.

A

PLANNING

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7
Q

the foundation function and the first one to be performed.

A

PLANNING

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8
Q

TWO PURPOSES OF PLANNING

A
  • PROTECTIVE PURPOSE
  • AFFIRMATIVE PURPOSE
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9
Q

minimize risk by reducing the uncertainties surrounding business conditions and clarifying the consequences of related management actions.

A

PROTECTIVE PURPOSE

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10
Q

Increase the degree of organizational success.

A

AFFIRMATIVE PURPOSE

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11
Q

The company uses ____ to ensure its success.

A

PLANNING

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12
Q

establishes a coordinated effort within an organization.

A

PLANNING

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13
Q

helps facilitate the accomplishment of objectives.

A

PLANNING

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14
Q

High failure is a consequence of ___

A

INADEQUATE PLANNING

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15
Q

STEPS IN THE PLANNING PROCESS

A
  • STEP 1: State organizational objectives
  • STEP 2: List alternative ways of reaching objectives
  • STEP 3: Develop premises upon which alternative is based
  • STEP 4: Choose best alternative for reaching objectives
  • STEP 5: Develop plans to pursue chosen alternative
  • STEP 6: Put the plans into action
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16
Q

TWO ORGANIZATIONAL PLANS

A
  • STANDING PLANS
  • SINGLE USE PLANS
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17
Q

used over and over again because it focuses on organizational situations that occur repeatedly

A

STANDING PLANS

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18
Q

used only once or, at most, a few times because it focuses on unique or rare situations within the organization

A

SINGLE USE PLANS

19
Q

Standing Plans scope

A
  • POLICIES
  • PROCEDURES
  • RULES
20
Q

Furnishes broad guidelines for taking action that is consistent with reaching organizational objectives

A

POLICIES

21
Q

Outlines a series of related actions that must be taken to accomplish a particular task.

A

PROCEDURES

22
Q

Outlines more specific actions than policies

A

PROCEDURES

23
Q

Designates specific required actions.

A

RULES

24
Q

Indicates what an organization member should or should not do.

A

RULES

25
Q

SINGLE USE PLANS

A
  • PROGRAMS
  • BUDGET
26
Q

Designed to carry out a special project within an organization.

A

PROGRAMS

27
Q

Not intended to exist over the entire life of the organization

A

PROGRAMS

28
Q

Financial plan that covers a specified length of time.

A

BUDGETS

29
Q

It details how funds will be spent and obtained.

A

BUDGETS

30
Q

The target toward which the open management system is directed.

A

ORGANIZATIONAL OBJECTIVE

31
Q

one where a company functions while becoming increasingly mixed and complex due to its growing relationship with its environment.

A

OPEN MANAGEMENT SYSTEM

32
Q

what the organization exists to do, given a particular group of customers and their needs.

A

ORGANIZATIONAL PURPOSE

33
Q

Increase the size or scope of your company

A

GROWTH GOAL

34
Q

Improve the everyday effectiveness of your team

A

PROCESS GOAL

35
Q

Address a problem within your organization

A

PROBLEM-SOLVING GOAL

36
Q

Develop new skills or expertise

A

DEVELOPMENT GOAL

37
Q

Create a new or improved product or service

A

INNOVATION GOAL

38
Q

Improve your organization’s financial standing

A

PROFITABILITY GOAL

39
Q

Make your business more environmentally friendly

A

SUSTAINABILITY GOAL

40
Q

Increase your influence in the market

A

MARKETING GOAL

41
Q

Earn and keep the trust of your customers

A

CUSTOMER RELATIONS GOAL

42
Q

the motivating force for managers.

A

PROFIT

43
Q

Managers have ___ in accordance with the ethical and moral codes of the society in which the business operates.

A

SOCIAL RESPONSIBILITIES

44
Q

THREE TYPES OF ORGANIZATIONAL OBJECTIVES

A
  • SHORT-TERM OBJECTIVES
  • INTERMEDIATE-TERM OBJECTIVES
  • LONG-TERM OBJECTIVES

MODERN MANAGEMENT & LABOR RELATIONS (6 decks)

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