Module 2 Flashcards
Change agent
One who initiates a change effort.
Schema
An organized pattern of thought or behavior
Contingency planning
Planning for the response to situations that may occur such as emergencies or setbacks
Discriptive change models
A category of change models used for trying to understand what is going on in an organization
Evolutionary change
A type of change that occurs incrementally
Trigger event
An occurrence that itself result in the risk event happening
Lewins model of change
Descriptive change model based on three steps: unfreezing, changing, and refreezing
Christensen’s disruptive innovation model
A model that looks at the impact on organizations and industries of disruptive technological innovation
Diffusion of innovation theory
A model developed by Everett Rogers that seeks to analyze why and how innovations gain popularity
Kotters process for change
A change model that begins with establishing urgency and that emphasizes communication and coalition building
Crisis change
A type of change triggered by a crisis
Reactive change
A type of change triggered by external factors
Prescriptive change models
A category of change models used for developing a step by step process for change
Revolutionary change
A type of change that challenges the established order in fundamental ways
Anticipatory change
A type of change that can be recognized in advance
