Module 12: Organizational Ergonomics Flashcards

1
Q

macro-ergonomics model

A
  • organizational factors
  • people factors
  • technology factors
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2
Q

organizational factors

A
  • conflicting objectives
  • work overload/underload
  • level of supervision
  • clarity of goals
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3
Q

people factors

A
  • physical and mental abilities
  • competence, experience, familiarity
  • intelligence
  • confidence
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4
Q

technology factors

A
  • clarity of signs, signals, alarms
  • display and controls
  • difficulty of tasks
  • distractions and interruptions
  • time pressure
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5
Q

types of shift work

A

1) rotational shift systems (rapid, weekly/monthly)
2) permanent night shift systems
3) extended day shift systems

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6
Q

rapid rotating system

A
  • switch schedule once/twice per week
  • causes the least amount of disturbance to the body
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7
Q

weekly/monthly rotating systems

A

weekly:

  • changes schedule every week
  • worst due to circadian rhythm disruption
  • easiest to maintain equity

monthly:

  • change schedule every month
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8
Q

Forward-moving direction vs. backward-moving direction rotation

A
  • forward better for shift rotation
  • forward causes smaller disturbances in circadian rhythm
  • workers like backward rotation more
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9
Q

permanent night shift systems

A
  • shorter sleep durations and poor sleep quality
  • possible to adjust the circadian rhythm
  • often feel socially isolated
  • higher risk of injury
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10
Q

extended day shifts

A
  • 9-12 hours
  • paid more
  • more time off
  • more leisure time
  • less commute time
  • miss out on things
  • burn out
  • more breaks needed
  • slower pace of work
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11
Q

health effects of shift work

A
  • sleep disturbance
  • impact on social life
  • safety effects
  • digestive problems
  • CVD
  • obesity
  • cancer
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12
Q

fatigue

A

decline in mental/physical alertness

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13
Q

causes of fatigue

A

1) individual factors
2) workload
3) job factors

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14
Q

most alert times

A

9:30-11:30am

6:00-10:00pm

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14
Q

least alert times

A

1:00-3:00pm

12:00-5:00am

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15
Q

consequences of fatigue

A

1) human performance
2) health
3) operational performance

16
Q

work-related ways to prevent fatigue

A
  • breaks
  • scheduling
  • temp control
  • lighting control
  • appropriate tasks for the time
  • increased supervision
  • double-check systems
17
Q

non-work-related ways to prevent fatigue

A
  • sleep 7-9 hours
  • good sleep environment
  • take naps
  • regular routine
  • caffeine
  • healthy diet
  • exercise
  • avoid drugs and alcohol