Module 1.2 Get Everyone's Buy-in to the Ground Rules

Question 1

Tools & Techniques

Answer 1

Interpersonal Skills; negotiation through explaining or reiterating. Use effective verbal communication, listening, decision-making, problem-solving, observation analysis, and a desire to find common ground.

Conflict Management - When people change their minds about the ground rules, it’s up to the PM and other team members to realign to restore equilibrium. use Emotional Intelligence and Data Gathering to manage conflict.

Get informal or formal sign-off of the Ground Rules dependign on the method that suits your team.

Question 2

Deliverables & Artifacts

Answer 2

Team Charter; Ground Rules