module 1.2 Flashcards

1
Q

What is in the Operating Model Canvas?

A

Suppliers, Location, Information, Organization

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2
Q

Define Suppliers

A

Who the most important ones are and how the company manages them

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3
Q

Define Locations

A

Where work happens and what gets done within them

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4
Q

Define Information

A

Data and technology

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5
Q

Define Organization

A

Organizational management of the company

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6
Q

What are the parts of value?

A

Input costs, total costs, price and willingness to pay

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7
Q

Define Input Costs

A

Costs associated with getting access to basic materials and equipment needed to create a service or product

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8
Q

Define Total Costs

A

Input costs and the costs of all activities

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9
Q

Define Price

A

Amount customer pays to acquire the service or product

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10
Q

Define Willingness to Pay

A

Amount of money customer would spend to solve their problem

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11
Q

In the BMC, where is WTP?

A

Right side

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12
Q

In the BMC, where is Price?

A

Revenue Streams

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13
Q

In the BMC, where is total cost?

A

Cost structure

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14
Q

In the BMC, where is Input Cost?

A

Operating model

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15
Q

Define Value Created

A

WTP-TC,

1) Customer out there who has a problem, willing to pay to solve it
2) Company out there who has a service that solves that problem

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16
Q

Define Value Captured

A

Price-TC, this is profit babyyyy

17
Q

Define Consumer Surplus

A

Love!!! WTP- Price

1) The value a customer captures

18
Q

Nuanced way to talk about Price and WTP

A

1) If business is transactional, price as close to WTP as possible to capture as much value as possible
2) Relational: let customers capture value to maintain a relationship so price below WTP

19
Q

Value Delivered

A

TC-IC

All of activities undertaken to deliver service or product, organization cost or transformation cost